Page tree
Skip to end of metadata
Go to start of metadata

This topic contains information about downloading, installing, and configuring the Fix Pack.

The steps in the table is the recommended sequence to follow.

Tip

For information about issues corrected in this Fix Pack, see Known and corrected issues.

StepTaskReference
1Download the Fix Pack installation files.Downloading the Fix Pack
2Prepare for the installation of the Fix Pack.Preparing to install the Fix Pack
3Install or upgrade the remote Integration Service and remote cell.

GUI-based installation: Installing or upgrading the remote Integration Service and remote cell

Silent installation: Performing a silent installation of the Integration Service

High-availability installation: Installing the Fix Pack on the Integration Service in HA mode

4

Upgrade the BMC ProactiveNet Server.

In a multiple-server environment, install the Fix Pack on the child servers first and then the central server.

GUI-based installation: Installing the Fix Pack on the BMC ProactiveNet Server

Silent installation: Performing a silent installation of the BMC ProactiveNet Server

High-availability installation:
Installing the Fix Pack on the BMC ProactiveNet server in HA mode
Installing the Fix Pack on the remote cells in HA mode

5Install or upgrade the BMC CMDB Extensions.Installing BMC CMDB Extensions
6Install the remote Administration Console.

GUI-based installation: Installing the Fix Pack on the remote Administration Console

Silent installation: Performing a silent installation of the Administration Console

 

1 Comment

  1. with fixpack 2 and also with the latest bppm hotfix (HotfixCore_9.6.00.002.031) the mail.jar gets overwritten, resulting in 501 authentication failed messages and bppm not sending emails eg from event rules configured in bppm administration, until replacing the mail.jar as mentioned in KB 000055476

    this problem exists for a long time now, should be easy to fix