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This space contains information about the BMC ProactiveNet 9.5 release, which is part of the BMC ProactiveNet Performance Management Suite 9.5 release.

BMC ProactiveNet provides the core features and functionality for the BMC ProactiveNet Performance Management Suite. BMC ProactiveNet is an integrated platform for service availability and performance management of your IT environment. It combines event management, service impact management, performance monitoring, and data analytics (including baselines, abnormality detection, and Root Cause Analysis algorithms) in a single seamless solution for physical, virtual, and cloud environments.

What's new

Announcement, March 19, 2016

Released Infrastructure Management PATROL Repository version 10.0.03. For a list of Knowledge Modules included in the repository, see List of Monitoring Solutions and KMs in BMC ProactiveNet Performance Management.

For a summary of all announcements, see Release notes and notices.

 For an overview of the exciting features, see 9.5.00 enhancements.

Where to start

The following table will help you get started with the documentation on this online documentation website.

I...Go to...
Am completely new to BMC ProactiveNet. I don't know where to start.Key concepts
Am familiar with BMC ProactiveNet but don't know about the other "periphery" products around it

BMC ProactiveNet CMDB Extensions

BMC Event Adapters

Impact Integration Web Services

Integration for Remedy Service Desk

Want to upgrade my existing BMC ProactiveNet instance to version 9.5Upgrading
Am a BMC Cloud Lifecycle Management administrator and want to integrate BMC ProactiveNet with BMC Cloud Lifecycle ManagementIntegrating with BMC Cloud Lifecycle Management
Am a BMC Capacity Optimization administrator and want to integrateBMC ProactiveNet with BMC Capacity OptimizationIntegrating BMC Capacity Optimization with BMC ProactiveNet
Want to build a service modelBuilding a service model
Want to create an incident ticketAutomatically create an incident ticket
Want to write REST-based APIs to perform BMC ProactiveNet tasksGetting started with BMC ProactiveNet web services
Want to know which monitoring solutions I can configure using BMC ProactiveNet Central Monitoring AdministrationList of Monitoring Solutions and KMs in BMC ProactiveNet Performance Management
Want to set an intelligent threshold using Central Monitoring AdministrationConfiguring a server threshold

Related topics



  1. i have question for PNET Agent 9.5. if the agent has installed on aix server so i can monitor system performance with PNET Agent or i must install patrol agent only.


    ps. i must using pnet agent because on the system server has been test environment and the server has activity back date everyday for test application 

    1. Hi Voravit,

      From 9.5, we always recommend that you use the PATROL Agent. The PNet Agent is not fully supported in 9.5.



      1. Hi Panna

        How do Patrol agent 9.5 collect data on server roll back date/time and i can view graph has been current date/time?


        1. Hi Voravit,

          If the server time is modified (that is, the time is changed and subsequently the server is restarted), then there is no impact on data collection.

          The server uses the PATROL Agent computer’s time stamp and stores it in the database and the same time stamp is shown in the UI.