MyIT Service Broker 3.3 introduces a new workflow designer built on the Process Designer released with Innovation Suite. Service catalog administrators and internal service suppliers can create workflows that send actions and to fulfill service requests through connected systems, like BMC's Remedy, Client Management, and Atrium Orchestrator, Flexera App Portal, Amazon Web Services, and other connected service providers.
Review the following topics to learn the concepts for designing workflows.
Sample workflow patterns to follow
Design workflows that can be shared between different service items. Use input variables and related questionnaire forms to work with data dynamically.