BMC Mainframe documentation is now on

We are pleased to announce that technical documentation for BMC Mainframe products is available on Now you can save favorites, watch pages for changes, search, and comment on every page. Check out the announcement.

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BMC Remedy IT Service Management version 7.6.04 is no longer supported. However, the documentation is available only for reference. You will not be able to leave comments on this page.


This space contains information about BMC Remedy ITSM Suite 7.6.04.

A significant portion of the content for this product exists in PDF format. If you cannot find the information that you need in the navigation pane, use the search box above the navigation pane or see the documents in the PDFs topic.

What's new

Smart IT version 1.3 released

BMC Remedy with Smart IT version 1.3 is released.  

For more information about Smart IT see, BMC Remedy with Smart IT version 1.3 .

Where to start

About BMC Remedy ITSM Suite 7.6.04

The page BMC Remedy IT Service Management Suite - description does not exist.

BMC Remedy ITSM Suite overview

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BMC Remedy ITSM 7.6.04 components

Component Version
BMC Asset Management 7.6.04
BMC Change Management 7.6.04
BMC Service Desk 7.6.04
BMC Knowledge Management 7.6.04




    1. Thanks for pointing this out. I've passed your comment along to the Process Designer doc team.

      1. The link has been fixed. You are now directed to the Process Designer PDFs.

  3. Good to Start as fresh!!

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