Use this topic to understand the BMC TrueSight IT Data Analytics (or IT Data Analytics) deployment when you use BMC Atrium Single Sign-On as the user authentication mechanism.
This topic contains the following information:
Using Atrium Single Sign-On can be useful to get a unified experience of the product when you integrate with TrueSight Presentation Server. Unless you use Atrium Single Sign-On for user authentication, you cannot use IT Data Analytics in conjunction with BMC TrueSight Presentation Server. Also, it is important that you configure the same Atrium Single Sign-On server that you are using with BMC TrueSight Presentation Server.
Atrium Single Sign-On maintains a mapping between users, user groups, and the credentials (user name and password) needed to access the following products:
While users and user groups can be managed via Atrium Single Sign-On, the user group-role mapping needs to be done in IT Data Analytics.
When you configure the Atrium Single Sign-On server (at the time of installing the Console Server), a connection is established between the IT Data Analytics server and the Atrium Single Sign-On server. Additionally, default users and user groups are created in Atrium Single Sign-On and the default user groups are mapped to default roles. This association between users, user groups, and roles can help you easily log on to IT Data Analytics with the default credentials (user name and password) depending on the user role.
If you want to use custom users, then you need to make sure that such users are part of a user group that is already assigned to a role in IT Data Analytics. If the user group is not already assigned to one of the roles available in IT Data Analytics or if you want to use custom user groups, then you need to manually associate the user group with a role by navigating to Administration > Roles.
For more information about user authentication, see Managing user authentication.
The following diagram illustrates a high-level architecture for a single-server deployment with Atrium Single-Sign On enabled:
If you are installing the product for the first time, you can configure the Atrium Single Sign-On server while performing a custom installation of the Console Server. For more information, see Installing in a multiple-server environment.
If you are upgrading from an earlier version of the product, you need to manually configure the Atrium Single Sign-On server by using the enablesso CLI command.
2 Comments
Stefan Hall
What about Remedy SSO?
Harihara Subramanian