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This topic provides information about setting an SMTP connection for sending email notifications.


Transport Layer Security (TLS) protocol is used for sending emails to servers.

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To set up an SMTP connection

  1. Navigate to Administration > External Configurations.
  2. Select Email Configuration from the list at the top-left of your screen.
  3. Provide the following details:
    • External Configuration Name: Provide a name to identify this external configuration.
    • Host Name/IP: Provide the host name or IP address of the SMTP server.
    • Host Port: Provide the port number of the SMTP server..
    • (Optional) Provide the following credentials, if your SMTP server is configured for authentication:
      • User Name: User name for connecting with the SMTP server.
      • Password: Password for connecting with the SMTP server.
    • Sender Email: Provide the email address to use for sending emails.
  4. Click Save.