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Onboarding services for BMC Helix services are offered by BMC Global Services and select trusted partners under a separate statement of work. These services usually include any combination of: 

  • business requirements validation
  • data definition workshops
  • gap analysis
  • report design and development
  • data archive strategy
  • integration design and development
  • application configuration
  • customization design and development
  • user acceptance testing support
  • system documentation
  • developer, administrator and end user training
  • deployment activities 

The statement of work should define the work to be performed as well as the roles and responsibilities of each party during the onboarding phase.

This section contains the following information: