Recent versions of modern browsers are starting to enforce more privacy-preserving defaults and are changing the way cross-site cookies are handled.
Remedy Single Sign-On relies on cookies to enable your users to seamlessly access all integrated applications. As browsers implement changes to their default SameSite attributes, cross-site cookies will not be sent by default. As a result, your users will be prevented from accessing your applications.
To continue to use Remedy Single Sign-On with newer browser versions, you must do the following:
Enable Secure Cookie
Use Cross Site Cookie
For instructions, see .
Note: If you subscribe to BMC Helix (SaaS), no action is required. BMC will update your configuration.