BSM provides a comprehensive and unified platform that simultaneously optimizes IT costs, demonstrates transparency, increases business value, controls risk, and assures quality of service. Delivering an "ERP for IT," BSM simplifies, standardizes, and automates IT processes so that you can manage business services efficiently across their lifecycle—across distributed, mainframe, virtual, and cloud-based resources. With BSM, your organization has the trusted information it needs, can prioritize work based on business critical services, and can orchestrate workflow across your core IT management functions.
BSM has been architected so that you can adopt it incrementally and in a low-risk fashion based on the top initiatives you are already most likely pursuing, such as Cloud Computing, Data Center Automation, and IT Service Management.
In this site, we use the following terms to explain how you can realize BSM in your organization using BMC Software products and services: