This topic describes the procedure to install BMC Change Automation.
Before you begin
Review the following:
- You must be logged on as an administrator and have administrator rights for the computer on which you install the CDP.
- On Microsoft Windows, you must have administrator permissions.
- On Linux and Solaris, any non-root user with write permission to the /opt/bmc directory can perform the installation.
On Linux, the non-root user must also have permission to run the following commands:
dmidecode -t 1 | grep Manufacturer
- If you are installing on a Windows computer, ensure that Data Execution Prevention (DEP) is configured to recognize the installation program executable (Configuring DEP on Windows computers).
- If you are installing on a Linux computer, run the rngd service to ensure that the system has adequate entropy (Run the rngd service on Linux computers).
- Red Hat Linux 7 machines:
- Verify that the lsb_release command is in the /usr/bin directory by running the following command:
[root@localHost ~]# which lsb_release
If it is available, you will see the following response:
- If the command is available, verify that you can run it using the following command:
[root@localHost ~]# lsb_release -d
If it runs correctly, you will see a response similar to the following:
Description: Red Hat Enterprise Linux Server release 7.0 (Maipo)
If the command is not available, copy it from a RHEL6 machine to the RHEL7 machine as follows:
- Navigate to the /usr/bin directory and run the scp command to copy the lsb_release command from the RHEL6 machine to the RHEL7 machine.
scp lsb_release root@<rhel7MachineHostname/IPaddress>:/usr/bin/
- On the RHEL7 machine, repeat steps a and b to verify that the command is in the /usr/bin directory and that you can run it.
To install BMC Change Automation
- Download the BMC Change Automation installation files from EPD. See Downloading the installation files.
- Unzip the installer (for example, BMC_ChangeAutomation_2.0windows.zip or BMC_ChangeAutomation_2.0.linux.tar.gz)
- Navigate to Disk1 folder.
If you are a non-root user, ensure that you have full Write access to the cacerts file in /Disk1/files/jre/lib/security folder. If not, change the permission of this file to 777. BMC Change Automation installation might fail if appropriate permissions are missing for this file.
- For Windows, run setup.exe
- For UNIX, log in as root and run setup.bin
- In the Welcome screen, click Next.
- Review the license agreement, click I agree to the terms of license agreement, and then click Next.
- In the Directory Selection screen, navigate to the directory in which you want to install BMC Change Automation.
The default locations are C:\Program Files\BMC Software\BMCCA (Windows) and /opt/bmc/BMC_CA (UNIX or Linux).
- Click Next.
- BMC Atrium Orchestrator inputs are populated with the host name, IP address, the default user name (aoadmin) and Password (admin123). Ensure that the host name is a fully qualified name and host IP address is correct.
- Click Next.
- In the BMC Remedy SSO inputs screen, enter the details of the Remedy Single Sign-On host such as host name, port number, protocol and so on.
- Click Next.
- Review the Installation Preview screen and click Install.
- Click View Log to review any SEVERE error messages or warnings in the product installer log. See whether errors are due to network, host, or other environment-related issues. You can view a log file of the installation at the following location:
- Click Done to exit the installer.
Where to go from here