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This topic describes the procedure to install BMC Change Automation.

Before you begin

Review the following:

  • You must be logged on as an administrator and have administrator rights for the computer on which you install the CDP.
    • On Microsoft Windows, you must have administrator permissions. 
    • On Linux and Solaris, any non-root user with write permission to the /opt/bmc directory can perform the installation.
      On Linux, the non-root user must also have permission to run the following commands:
      • dmidecode -t 1 | grep Manufacturer
      • lsb_release -d
  • If you are installing on a Windows computer, ensure that Data Execution Prevention (DEP) is configured to recognize the installation program executable (Configuring DEP on Windows computers).
  • If you are installing on a Linux computer, run the rngd service to ensure that the system has adequate entropy (Run the rngd service on Linux computers).
  • Ensure that you have the lsb_release command in the /usr/bin directory and that you can run it. Use the steps for your operating system.
  • Red Hat Linux 7 machines:
    1. Verify that the lsb_release command is in the /usr/bin directory by running the following command:
      which lsb_release
      For example,
      [root@localHost ~]# which lsb_release
      If it is available, you will see the following response:
    2. If the command is available, verify that you can run it using the following command:
      lsb_release -d
      For example,
      [root@localHost ~]# lsb_release -d
      If it runs correctly, you will see a response similar to the following:
      Description: Red Hat Enterprise Linux Server release 7.0 (Maipo) 

      If the command is not available, copy it from a RHEL6 machine to the RHEL7 machine as follows:
      1. Navigate to the /usr/bin directory and run the scp command to copy the lsb_release command from the RHEL6 machine to the RHEL7 machine.
        scp lsb_release root@<rhel7MachineHostname/IPaddress>:/usr/bin/
      2. On the RHEL7 machine, repeat steps a and b to verify that the command is in the /usr/bin directory and that you can run it.

To install BMC Change Automation

  1. Download the BMC Change Automation installation files from EPD. See Downloading the installation files.
  2. Unzip the installer (for example, or BMC_ChangeAutomation_2.0.linux.tar.gz)
  3. Navigate to Disk1 folder.
    If you are a non-root user, ensure that you have full Write access to the cacerts file in /Disk1/files/jre/lib/security folder. If not, change the permission of this file to 777. BMC Change Automation installation might fail if appropriate permissions are missing for this file.
  4. Start the installer:
    1. For Windows, run setup.exe
    2. For UNIX, log in as root and run setup.bin
  5. In the Welcome screen, click Next.
  6. Review the license agreement, click I agree to the terms of license agreement, and then click Next.
  7. In the Directory Selection screen, navigate to the directory in which you want to install BMC Change Automation.
    The default locations are C:\Program Files\BMC Software\BMCCA (Windows) and /opt/bmc/BMC_CA (UNIX or Linux).
  8. Click Next.
  9. BMC Atrium Orchestrator inputs are populated with the host name, IP address, the default user name (aoadmin) and Password (admin123). Ensure that the host name is a fully qualified name and host IP address is correct.
  10. Click Next.
  11. In the BMC Remedy SSO inputs screen, enter the details of the Remedy Single Sign-On host such as host name, port number, protocol and so on.
  12. Click Next.
  13. Review the Installation Preview screen and click Install.
  14. Click View Log to review any SEVERE error messages or warnings in the product installer log. See whether errors are due to network, host, or other environment-related issues. You can view a log file of the installation at the following location: 
    (Windows) C:\Users\Administrator\AppData\Local\Temp\bmcca_install_log.txt
    (UNIX) /tmp/bmcca_install_log.txt
  15. When you are finished reviewing the log, close it.
  16. Click Done to exit the installer.

Where to go from here

Postinstallation procedures


  1. Does silent options exists for using with change automation installer?

    1. Hi Eugen,

      No, the Change Automation installer does not have the silent installation option.



  2. Hi Ashwini, 

    how can be change automation installed on an existing BAO Server by only using command line?

    Is there an installation procedure which can be executed manually to configure the required Adapter, Modules and what else needs to be done ?



    1.  Hi Eugen,

      The Change Automation installer automatically configures the required modules and adapters. The Installation overview topic provides related information.

      Hope this helps.