Using the service oriented interface in BMC Change Automation, you can integrate an automation system with the BMC Remedy Change Management system.
BMC Change Automation provides interfaces to:
The following diagram depicts the web services architecture used in BMC Change Automation.
Use the information in the following table to navigate to the topic relevant to your goal.
|Understand the concept of service-oriented interface||Service-oriented interface|
|Validate the BMC Change Automation integration||Validating integrations|
|Understand the field mappings||Field mappings|
|Create a change record using the inbound web service||Creating a Request For Change|
|Receive change record updates using the outbound web service||Receiving change record updates|
|Use BMC Atrium Orchestrator workflows and adapters||BMC Atrium Orchestrator workflows and adapters|
|Create a task template using the web service||Creating task templates for Change-initiated job|
|Leverage additional BMC Atrium Orchestrator workflows||Best practices for implementation|