This topic provides information about workflows and adapters provided in BMC Atrium Orchestrator for successful implementation of BMC Change Automation use cases.
The runbook for BMC Change Automation consists of the following modules:
Module Name | Description |
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BMC-SA-CLA_ITSM_Integration | This module comprises of all business logic required for successful implementation of BMC Change Automation. |
AutoPilot-AD-Utilities | This module activates all basic utility workflows. |
Workflow Name | Description |
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BMC-SA-CLA_ITSM_Integration:SetConnectionDetails | This workflow enables BMC Atrium Orchestrator to establish a connection with automation system and change management. It is a one-time configuration invoked by the automation system during post-installation configuration to integrate with BMC Atrium Orchestrator. The workflow is not invoked again until there is a change in connection details from automation system or change management system. |
BMC-SA-CLA_ITSM_Integration:ITSM_Integration:Blade:Process Request | This workflow is invoked by automation system every time a Request For Change (RFC) is sent to BMC Atrium Orchestrator. This enables BMC Atrium Orchestrator to receive a RFC from the automation system or update a RFC. |
BMC-SA-CLA_ITSM_Integration:Setup_Validation:OneClickValidation | This workflow invokes the one-click integration validation test to validate whether the integrations with component products in BMC Change Automation are working correctly. |
Adapter Name | Description |
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CLA_DBActorAdapter | This is a type of SQL actor adapter which provides the ability to interact with a configured database. |
CLA_MonitorAutomation and CLA_MonitorRemedy | These are SQL monitor adapters which query a SQL database at regular intervals. |
CLA_WSAdapter | This is a web service adapter used to make Remote Procedure Call (RPC) requests using Simple Object Access Protocol (SOAP). |
CLA_WSAdapterSync | This is a web service adapter that is used for sync calls with a timeout of five seconds. |
For more information about invoking a workflow, see ORCA web service example use case in BMC Atrium Orchestrator Platform 7.9 online documentation.
For more information about configuring adapters, see Configuring adapters in BMC Atrium Orchestrator Platform 7.9 online documentation.