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    Release notes and notices
    updated 01 Feb
    This section provides information about what is new or changed in this space, including urgent issues, documentation updates, service packs, and patches.

    To stay informed of changes to this space, place a watch on this page.

    June 13, 2016

     Alerting users to the SSL certificate update

    March 30, 2016

     Alerting users to the online help system update

    October 28, 2015 Fix Pack 1 for BMC TrueSight Capacity Optimization 10.3.00

    July 17, 2015

    10.3.00 enhancements

    Click here to create a PDF version of the 10.3.00 release notes. This PDF includes enhancements, new features, known and corrected issues, and support information.


    Ready-made PDFs are available on the PDFs page. You can also create a custom PDF.

     Click here to see the steps.

    The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space.  

    Creating PDF and Word exports

    You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

    To export to PDF or Word

    1. From the Tools menu in the upper-right, select a format:
      • Export to Word to export the current page to Word format
      • Export to PDF to export the current page or a set of pages to PDF
    2. If exporting to PDF, select what template you want to use:
      • Simple to export a lightweight PDF with no cover, table of contents, or index.
        By default, the Simple template only exports the current page.
      • Standard to export a traditional PDF with a cover, table of contents, and index.
        By default, the Standard template exports the current page and all child pages.

    XML and HTML exports

    If you require an export in XML or HTML format, contact us.


    Related topics

    Known and corrected issues

    Support information


    Concepts, architecture, deployment, planning, and system requirements.


    Information about installing the product and migrating product data.


    Upgrade process, migration, and configuration.


    Issues resolution, error messages, logs, and contactiong Support.


    Interface descriptions, using the product.


    Security, system administration, maintenance.


    Development interfaces and toolkits.


    Collecting data for Capacity Management use cases.

    Additional resources
    You can find additional product information on the BMC Support Central website at


    A user name and password is required for full access. If you do not already have a user name and password, click Register Now once you access the site.

    From BMC Support Central you can subscribe to proactive alerts, to receive e-mail messages that inform you of new updates, flashes, and technical bulletins for your products, and you can also search for existing product resolutions and frequently asked questions (FAQs).

    The following BMC sites provide information outside of the BMC TrueSight Capacity Optimization 10.3.00 documentation that you might find helpful:

    Support information
    This topic contains information about how to contact Customer Support and the support status for this and other releases.

    Contacting Customer Support

    If you have problems with or questions about a BMC product, or for the latest support policies, see the Customer Support website at You can access product documents, search the Knowledge Base for help with an issue, and download products and maintenance.

    If you do not have access to the web and you are in the United States or Canada, contact Customer Support at 800 537 1813. Outside the United States or Canada, select your country at Contact BMC to view local Support Contacts.

    Support status

    As stated in the current BMC Product Support Policy, BMC provides technical support for a product based on time rather than number of releases. For subscription-based product support, see the BMC Software Subscription Services Support policy.
    The BMC TrueSight Capacity Optimization Suite page on the BMC Support website shows the support status for various versions.

    For any other BMC product not listed in this page, refer to the BMC Support website.

    Support status for specific product features

    For information about the level of support provided for specific product features please refer to Levels of support for specific BMC TrueSight Capacity Optimization features and components..