Child pages
    • 10.3.00.01: Fix Pack 1 for BMC TrueSight Capacity Optimization 10.3.00
    Skip to end of metadata
    Go to start of metadata

    This topic contains information about fixes and updates in BMC TrueSight Capacity Optimization 10.3.00 Fix Pack 1 (10.3.00.01), and provides instructions for downloading and installing the fix pack.

    For information about issues corrected in this service pack, see Known and corrected issues.

    Additional support

    BMC TrueSight Capacity Optimization now provides the following support:

    To download the patch from the EPD website

    To download BMC TrueSight Capacity Optimization 10.3.00.01 from the BMC Electronic Product Distribution (EPD) website, perform the following task:

    1. Under the root directory of the computer on which are installing the product, create a temporary directory in which to place the downloaded files.
    2. Go to the Electronic Product Distribution (EPD) website.
    3. At the logon prompt, enter your user ID and password, and click Submit.
    4. On the Export Compliance and Access Terms page, provide the required information, agree to the Export Compliance Statement, and Product Access Terms, and then click Continue.
    5. If you are accessing this site for the first time, create an EPD profile to specify the languages and platforms that you want to see, per the EPD site help; otherwise, skip to step 6.
    6. Verify that the correct profile is displayed for your download purpose. Use the Profile list to select a different profile.
    7. From the Component View (the default view), in the Filter Products text box under Products, type BMC TrueSight Capacity Optimization and press Enter, or click Go.
    8. From the list of products displayed on the right side, click the appropriate product license.
    9. In the window, select the Version (default selection is the latest GA version), the Platform (if applicable), and click Go.
    10. Click the Patches tabs, and select the check boxes next to the files and documents to download. The following tables list product files per platform available on EPD for BMC TrueSight Capacity Optimization Perceiver.

      Product files for BMC TrueSight Capacity Optimization 10.3.00 Fix Pack 1

      The following tables list product files per platform available on EPD for BMC TrueSight Capacity Optimization.

      EPD (e-Item) name

      Product file name

      Platform

      Application Server and ETL Engine

      BMC TrueSight Capacity Optimization Application Server 10.3.00 Fix Pack 1 - AS

      TSCO_AppServer_ver10.3.00.01_AS.zip

      Linux

      BMC TrueSight Capacity Optimization Application Server 10.3.00 Fix Pack 1 - EE

      TSCO_AppServer_ver10.3.00.01_EE.zip

      Linux

      Gateway Server

      BMC TrueSight Capacity Optimization Gateway Server 10.3.00 Fix Pack 1 for Linux

      TSCO_GatewayServer_ver10.3.00.01_LINUX.tar

      Linux

      BMC TrueSight Capacity Optimization Gateway Server 10.3.00 Fix Pack 1 for Windows

      TSCO_GatewayServer _ver10.3.00.01_Windows.zip

      Windows

      Agents and Collector

      BMC TrueSight Capacity Optimization Agents and Collector 10.3.00 Fix Pack 1 for Linux

      TSCO_Agent_ver10.3.00.01_LINUX.tar

       Linux
      Perceiver

      BMC TrueSight Capacity Optimization Perceiver 10.3.00 Fix Pack 1 for Linux

      TSCO_Perceiver_ver10.3.00.01_LINUX.tar

       Linux

      BMC TrueSight Capacity Optimization Perceiver 10.3.00 Fix Pack 1 for Windows

      TSCO_Perceiver_ver10.3.00.01_Windows.zip

      Windows


    11. Click Download (FTP) or Download Manager to download the selected files:
      • Download (FTP) places the selected items in an FTP directory, and the credentials and FTP instructions are sent to you in an email message.
      • Download Manager enables you to download multiple files consecutively and to resume an interrupted download if the connection drops.
        This method requires a one-time installation of the Akamai NetSession client program on the target computer and is usually the faster and more reliable method to transfer files. A checksum operation is used to verify file integrity automatically.
    12. To go back to the product listing page to download other product files, or to logout from EPD, click the << Back to Product List link that is displayed to the top-right of the pop-up window.

    Installing BMC TrueSight Capacity Optimization

    Before you install the fix pack, you must have previously installed BMC TrueSight Capacity Optimization 10.3.00. The fix pack does not contain all of the files that are required for a complete product release. For more information, see Installing and Uninstalling.

    To install the BMC TrueSight Capacity Optimization Application Server and ETL Engine fix pack

    1. Access the BMC TrueSight Capacity Optimization Console.
    2. Navigate to Administration > System > Maintenance > Patches.
    3. Navigate to the directory where you downloaded the install files and select the TSCO_AppServer_ver10.3.00.01_AS.zip file to install AS patch first (services will be restarted during patch installation)
    4. Navigate to the directory where you downloaded the install files and select the TSCO_AppServer_ver10.3.00.01_EE.zip file to install the ETL patch.
    5. For more information on deploying a patch, see the Managing patches section in Maintenance.

    The BMC Capacity TrueSight Optimization web console is stopped and restarted during the update, which can take up to 15 minutes to complete.

    To install the BMC TrueSight Capacity Optimization Gateway Server fix pack

    You can install the BMC TrueSight Capacity Optimization Gateway Server 10.3.00.01 by using one of the following methods:

    • GUI-based installation: Using the BMC TrueSight Capacity Optimization Gateway Server Patch tool (BPAPatchTool.sh or BPAPatchTool.cmd).
    • Silent installation: Command line based silent installation.

    To install the BMC TrueSight Capacity Optimization Gateway Server 10.3.00.01 perform the following task:

    1. Create a directory on your local machine and extract the compressed (.tar or .zip) installation file that you downloaded.
      • The extracted folder contains an installation README file that has a title of the form of README.INSTALL.xxxxxx.
        For example: For the BMC TrueSight Capacity Optimization Gateway Server Linux console patch, the README file is titled README.INSTALL.10.3.00.01.C00000_GWSERVER_LINUX_patch.txt.
    2. Open the README file and follow the instructions in it to install BMC TrueSight Capacity Optimization Gateway Server 10.3.00.01.

    To install the BMC TrueSight Capacity Optimization Agents and Collectors fix pack

    You can install the BMC TrueSight Capacity Optimization Agents and Collectors 10.3.00.01 by using one of the following methods:

    • GUI-based installation: Using the BMC TrueSight Capacity Optimization Agents and Collectors Patch tool (BPAPatchTool.sh or BPAPatchTool.cmd).
    • Silent installation: Command line based silent installation.

    To install the BMC TrueSight Capacity Optimization Agents and Collectors 10.3.00.01, perform the following task:

    1. Create a directory on your local machine and extract the compressed (.tar or .zip) installation file that you downloaded.
      • The extracted folder contains an installation README file that has a title of the form of README.INSTALL.xxxxxx.
        For example: For the BMC TrueSight Capacity Optimization Agents and Collectors Linux console patch, the README file is titled README.INSTALL.10.3.00.01.C00000_AGENT_LINUX_patch.txt.
    2. Open the README file and follow the instructions in it to install BMC TrueSight Capacity Optimization Agents and Collectors 10.3.00.02.

    To install the BMC TrueSight Capacity Optimization Perceiver fix pack

    Note

    BMC TrueSight Capacity Optimization Perceiver 10.3.00.01 is not a full product installation. To apply this patch, you must first install BMC TrueSight Capacity Optimization Perceiver 10.3.00.

    You can install BMC TrueSight Capacity Optimization Perceiver 10.3.00.01 by using any one of the following methods:

    • GUI based installation: Using the BMC TrueSight Capacity Optimization Perceiver Patch tool (PerceiverPatchTool.cmd or PerceiverPatchTool.sh)
    • Silent installation: Command line based silent installation.

    To install BMC TrueSight Capacity Optimization Perceiver 10.3.00.01, perform the following task:

    1. Create a directory on your local machine and extract the compressed (.tar or .zip) installation file that you downloaded.
    2. Locate the README file titled Perceiver_Patch_Install_Readme.txtin the folder you extracted the installation file in.
    3. Open the README file and follow the instructions in it to install BMC TrueSight Capacity Optimization Perceiver 10.3.00.01.

    After you have downloaded the required files, you are ready to prepare the host OSs for installation. For more information, see perceiver documentation on the Restricted PDFs page.