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This section outlines the prerequisites, configuration requirements, procedures, and sequence for performing a successful installation of Gateway Server and Agent on your system.

  1. Review all the requirements on the following pages:
  2. Download the installation package as outlined in Downloading the installation files.
  3. Prepare the host OS as listed in:
  4. (Optional) Complete the appropriate installation worksheet:
  5. Decide how you want to install the Gateway Server Console:

    Before you install the Console on a Linux (non-Ubuntu) system, apply the following workaround to prevent a BGSSD service was unavailable error:

    1. Locate the /etc/lsb-release file. (The file is typically present for CentOS Linux 6.3 and above)
    2. Rename the file: mv /etc/lsb-release /etc/lsb-release-back
    3. Install the Gateway Server.
    4. Run b1config1000.sh as a root user.
    5. Rename the lsb-release file back to its original name: mv /etc/lsb-release-back /etc/lsb-release

    Important: Each time you run b1config1000.sh, remember to rename the lsb file as described above. After you run the .sh file, rename it back to its original name.

    The Gateway Server collects data from the Agents, and must be installed to successfully use Gateway Server. A single instance of the console collects data from various agents.

  6. Decide how you want to install the Agent:

    Before you install the Agent on a Linux (non-Ubuntu) system, apply the following workaround to prevent a BGSSD service was unavailable error:

    1. Locate the /etc/lsb-release file. (The file is typically present for CentOS Linux 6.3 and above)
    2. Rename the file: mv /etc/lsb-release /etc/lsb-release-back
    3. Install the Gateway Server.
    4. Run b1config1000.sh as a root user.
    5. Rename the lsb-release file back to its original name: mv /etc/lsb-release-back /etc/lsb-release

    Important: Each time you run b1config1000.sh, remember to rename the lsb file as described above. After you run the .sh file, rename it back to its original name.

  7. Perform the post-installation configuration tasks listed in Collecting data using Agents.

Related topics

Planning to deploy Gateway Server

Upgrading Gateway Server

Configuring Gateway Server after installation