Maintenance outage for upgrade on Sunday, September 22

This site, docs.bmc.com, will be inaccessible for two hours starting at 8 AM CDT, Sunday, September 22, for a platform upgrade.

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    Use the information provided in this section to troubleshoot issues that you encounter when using BMC Service Resolution.

    GoalInstructions
    Verify which version of BMC Service Resolution is installedVerifying the version of BMC Service Resolution
    Troubleshoot issues related to event propagationTroubleshooting event propagation
    Troubleshoot issues related to incident creationTroubleshooting incident creation
    Troubleshoot issues related to integrationTroubleshooting BMC Service Resolution integration
    Troubleshoot issues related to configurationTroubleshooting configuration errors
    Troubleshoot workflow errorsTroubleshooting workflow errors

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