The BSM Interoperability 8.6.2 release is compatible with BSM Reference Stack 3.5.
This section contains products and applications have been validated in BSM Interoperability 8.6.2:
The patch levels listed were the latest versions available at the time of testing. Patches are cumulative and compatible except where otherwise noted in product documentation. Required patches are available on the BMC Customer Support website at http://www.bmc.com/support.
To obtain necessary hotfix files and for more information about hotfixes, contact BMC Customer Support.
Product name | Version | Service pack or patch | Function |
---|---|---|---|
BMC Atrium Core:
| 8.1 |
| Provides a configuration management database (BMC Atrium CMDB) coupled with common user, programmatic, and reporting interfaces to accelerate attainment of BSM.
|
BMC Atrium Single Sign On | 8.1 |
| Note: BMC Cloud Lifecycle Management compatibility with BMC Atrium SSO is pending. BMC Cloud Lifecycle Management is targeting a future release for full compatibility with BMC Atrium SSO. See SW00416103. |
BMC Remedy Action Request System | 8.1 |
| Enables the building of powerful business workflow applications which can automatically track anything that is important to the processes in your enterprise. Companies use AR System to track such diverse items as stock trades, benefits data, inventory assets, spare parts, and order fulfillment. A common use of AR System is to automate the internal help desk. |
BMC Atrium Orchestrator Platform | 7.6.02 | SP6 | Delivers workflow-based process templates, with which customers can rapidly adapt and deploy functional design to ensure consistent and appropriate, policy-based response across the enterprise. |
BMC Atrium Orchestrator Content | 20.12.04 |
| BMC Cloud Lifecycle Management Atrium Orchestrator Content is provided by the BMC Cloud Lifecycle Management installer. Note Please use the versions listed in Component BMC product service pack and patch levels before upgrading to the versions listed on this page. For more information, see the following topics in the BMC Atrium Orchestrator documentation: |
Solution or suite | Product name | Version | Service pack or patch | Function |
---|---|---|---|---|
BMC Dashboards and Analytics Suite | BMC Analytics for Business Service Management | 7.7 |
| Provides out-of-the-box interactive reporting and analysis that enables technical and non-technical users to quickly examine data for trends and details associated with how IT is supporting business services and goals. |
BMC Atrium Discovery and Dependency Mapping | BMC Atrium Discovery and Dependency Mapping | 9.0 |
| Provides an automated method for discovering, cataloging, and maintaining a company's configuration data. |
BMC Dashboards and Analytics Suite | BMC Dashboards for Business Service Management | 7.7 |
| Provides highly interactive, timely access to key service support metrics to help IT management optimize decisions and accelerate the alignment of IT with business goals. |
BMC Remedy IT Service Management | BMC Service Level Management | 8.1 |
| Enables a service provider, such as an IT organization, a customer support group, or an external service provider, to formally document the needs of its customers or lines of business by using service level agreements, and to provide the correct level of service to meet those needs. |
BMC Remedy IT Service Management | BMC IT Business Management | 8.1 |
| Provides IT leaders visibility into costs, activities, assets, resources, and suppliers to effectively manage the IT business and ensure business alignment. |
Note
Please use the versions listed in Component BMC product service pack and patch levels before upgrading to the versions listed on this page.
Solution or suite | Product name | Version | Service pack or patch | Function |
---|---|---|---|---|
BMC Cloud Lifecycle Management | BMC Cloud Lifecycle Management | 3.1 |
| Provides a complete solution for establishing a cloud environment, including a Service Catalog that defines service offerings, a self-service console for procuring resources, and cloud management capabilities. |
BMC Cloud Lifecycle Management compatibility with BMC Atrium SSO is pending. BMC Cloud Lifecycle Management is targeting a future release for full compatibility with BMC Atrium SSO. See SW00416103.
Solution or suite | Product name | Version | Service pack or patch | Function |
---|---|---|---|---|
BMC ProactiveNet Performance Management | BMC Transaction Management Application Response Time, Infrastructure Edition | 4.1 |
| Enables you to manage the performance and reliability of your worldwide applications to measure site health based on end-user experience metrics, such as availability, accuracy, and performance. |
Solution or suite | Product name | Version | Service pack or patch | Function |
---|---|---|---|---|
BMC BladeLogic Client Automation | BMC BladeLogic Application Release Automation - Middleware | 8.2.03 |
| Automates the discrete tasks needed to deploy web applications and dramatically simplifies the process, making it easier and less expensive for organizations to leverage web application server technology. |
BMC BladeLogic Client Automation | BMC BladeLogic Client Automation | 8.2.02 |
| Enables administrators to manage software changes, manage content changes, configure endpoints, and collect inventory information. |
BMC BladeLogic Client Automation | BMC BladeLogic Client Discovery Integration for CMDB | 8.2 |
| Integrates discovered configuration data with the BMC Remedy IT Service Management suite of products. This integration enables you to use BMC Remedy Asset Management, BMC Remedy Change Management, BMC Remedy Incident Management, and BMC Remedy Problem Management to access accurate, real-time information about IT infrastructure components across your enterprise. |
BMC BladeLogic Client Automation | BMC Database Automation | 8.3 |
| Provides the essential capabilities for automated database provisioning and maintenance, thereby removing bottlenecks in the change and release processes and freeing Database Administrators (DBAs) to make more valuable use of their time. As part of the BMC BladeLogic Automation Suite, it provides a cross-operating system, cross-database vendor solution for automating database changes and maintaining compliance across your enterprise database platforms. |
BMC Decision Support | BMC Decision Support -- Database Automation | 8.3 |
| Used with the BMC Database Automation solution to provide extensive reporting capabilities based on the database devices that you manage. |
BMC Decision Support | BMC Decision Support -- Network Automation | 8.3 |
| A web-based reporting and analytics tool, used together with the BMC BladeLogic Network Automation solution to provide extensive reporting capabilities based on the network devices you manage. |
BMC Decision Support | BMC Decision Support -- Server Automation | 8.3 |
| A web-based reporting application that provides extensive report capabilities related to your data center servers that are managed by BMC BladeLogic. BMC Service Automation Reporting and Analytics uses rich data warehouse schema and dimensional modeling principles to access and report on historical data captured by BMC BladeLogic. |
BMC BladeLogic Client Automation | BMC BladeLogic Integration with Atrium | 8.3 |
| Enables integration between BMC BladeLogic and Atrium components. |
BMC BladeLogic Client Automation | BMC BladeLogic Network Automation | 8.3 |
| Manages change, configuration and compliance of network assets. |
BMC BladeLogic Client Automation | BMC BladeLogic Server Automation | 8.3 |
| Acts as a platform for the management, control and enforcement of configuration changes in the data center. |
Solution or suite | Product name | Version | Service Pack or Patch | Function |
---|---|---|---|---|
BMC ProactiveNet Performance Management | BMC Capacity Management - Capacity Optimization | 9.0.01 | 9.0.12 | Automatically analyze, forecast, and optimize performance and capacity across all resources (IT and business) and environments — physical, virtual, and cloud. |
BMC ProactiveNet Performance Management | BMC Performance Manager Portal
| 2.10 |
| Provides a common web-based interface for managing and monitoring your IT infrastructure while monitoring business services. |
BMC ProactiveNet Performance Management | PATROL
|
|
| Provides monitoring for the BMC ProactiveNet Performance Management suite. |
BMC ProactiveNet Performance Management | BMC ProactiveNet Core | 9.0 |
| A real-time analytics solution that detects performance abnormalities in the IT environment, delivers early warning of degrading performance, and reduces time from issue detection to resolution. This early warning is delivered by Intelligent Events that result from analyzing and correlating data across the monitored IT infrastructure, speeding the ability to detect abnormal trends before end users and mission critical applications are impacted. It also provides the users with views, detailed graph displays, reports and other tools for diagnosing performance issues. |
BMC ProactiveNet Performance Management | BMC Transaction Management Application Response Time, Infrastructure Edition or Service Level Edition | 4.1 |
| Enables you to manage the performance and reliability of your worldwide applications to measure site health based on end-user experience metrics, such as availability, accuracy, and performance. |
BMC ProactiveNet Performance Management | BMC ProactiveNet Performance Management Extensions for Atrium CMDB | 9.0 | Patch 1 | Provides the integration from certain Service Assurance products to BMC Atrium CMDB and Remedy IT Service Management. |
Solution or suite | Product name | Version | Service Pack or Patch | Function |
---|---|---|---|---|
BMC Remedy IT Service Management Suite | BMC Remedy IT Service Management:
| 8.1 |
| The BMC Remedy Asset Management application lets IT professionals track and manage enterprise CIs - and their changing relationships - throughout the entire CI lifecycle. |
BMC Remedy IT Service Management Suite | BMC Remedy Knowledge Management | 8.1 |
| Allows users to author and search for solutions in a knowledge base. It includes a comprehensive editor with extensive editing tools and a robust search engine that allows users to search for solutions using natural language or Boolean searches. |
BMC Remedy IT Service Management Suite | BMC Service Level Management | 8.1 |
| Provides a way to review, enforce, and report on the level of service provided to ensure that adequate levels of service are delivered in alignment with business needs at an acceptable cost. |
BMC Remedy IT Service Management Suite | BMC Service Request Management | 8.1 |
| Allows IT to define offered services, publish those services in a service catalog, and automate the fulfillment of those services for their users. |
See the following documentation for information on mainframe integrations:
1 Comment
Amy Pitcher
Is there an architecture diagram updated for 8.6.1?