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The following table provides information related to administering BMC Release Process Management (RPM):

GoalFor more informationBenefit
Introduce the default user roles and the actions users can perform for each role.Administering overviewUnderstand key administration tasks and the actions that various roles enable users to perform.
  • Explain how to create and manage teams, groups, and users in RPM.
  • Describe access permissions and user roles, how to create and manage roles, and how to set access permissions.
  • Identify changes in the product with respect to users, groups, and access permissions to help users plan for an upgrade.

Administering users, roles, and access permissions

  • Understand how teams, groups, and users function in RPM, and be able to create and assign teams to applications, groups to teams, and users to groups.
  • Learn how access permissions and user roles are created and managed, and understand the default roles and permissions available.
  • Determine how product changes affect users, groups, and access permissions assignments when upgrading from RPM version 4.4 to version 4.8.
Explain how to activate and deactivate email notifications.Changing the email notification configuration manuallyUnderstand how email notifications are turned on or off during installation, and how you can change the notification configuration manually after installing the product.
Describe how to disable the IPv6 protocol.Disabling IPv6Be able to modify the RPM start script to disable IPv6 on a Windows, Linux, or Solaris platform.
Introduce and explain the notification templates that you can modify as needed, and identify the tokens available for creating notification templates.Managing notification templates

Be familiar with the available default notification templates and customize your own notification templates by creating, editing, and deleting notification templates.

Create new notification templates using the available tokens in the email body of the notification templates.

Examine plugins and the directory structure for a plugin, and explain how to integrate plugins into RPM.Managing pluginsUnderstand and create the directory structure for a plugin, and be able to add and remove plugins to and from an application.
Explain the settings responsible for system behavior.Managing system settings

Be able to set user settings and functions, set calendar preferences, specify general settings, use the automation monitor, and view usage statistics.

Describe the supported authentication types and how to enable each.Setting the external authenticationEnable CAS, LDAP(S), or AD authentication in RPM.
Identify the registered product services and explain how to start or stop these services.Starting and stopping product servicesStart and stop product services using the Services management console or using the appropriate commands on Linux or UNIX platforms.