BMC ProactiveNet Performance Management systems propagate events and component status changes from BMC ProactiveNet Server to the BMC ProactiveNet Report Engine. The BMC ProactiveNet Report Engine then aggregates and summarizes the events and component status changes, and stores the processed data in the Reporting Database.
Deployment scenarios
BMC ProactiveNet Performance Management Reporting can be deployed for following scenarios:
Scenario 1: Collecting only Event and Impact data from BMC ProactiveNet Server
For event and impact reporting, BMC ProactiveNet propagates events and component status changes from one or multiple BMC ProactiveNet Server Cells into single BMC ProactiveNet Report Engines.
Scenario 2: Collecting Event, Impact, and Performance data from BMC ProactiveNet Server
To collect event, impact, and performance data, you must use separate BMC ProactiveNet Report Engine for each instance of BMC ProactiveNet Server.
Note
If you want to collect only performance data, do not register BMC ProactiveNet Cell.
Scenario 3: Collecting data from BMC ProactiveNet Server and Remote Cell
Register the remote cell to receive event and impact data. However, to collect data from the remote cell, you must have at least one instance of BMC ProactiveNet Server configured with the Report Engine.
For information about port numbers used by various components, see Components overview.
Prerequisites for BMC ProactiveNet Performance Management Reporting
The following table lists the supporting products and product versions required to use BMC ProactiveNet Performance Management Reporting.
Notes
- BMC recommends you to install all components, that is, BMC ProactiveNet Server, Report Engine, Reporting database, and SAP BusinessObjects, on separate computers. However, it is also possible to install all these components on a single computer for test environment.
- Ensure that the system time of BMC ProactiveNet Server and report engine is correct for their respective time zones.
An error may occur when the Oracle server is installed on the same computer with Oracle client, due to incorrect sequence of Oracle path in
PATHvariable. To avoid this issue, set the client entry before the Oracle server entry in the path variable. For more information, see the following example:PATH : D:\oracle\product\11.2.0\client_1\bin;D:\oracle\product\11.2.0\db_1\bin;
Products and components required for reporting
Product | Where to install | How to install | Comments |
|---|---|---|---|
BMC ProactiveNet 9.5 OR BMC ProactiveNet 9.0.xx | On the computer on which you want to gather data and service events | See the online technical documentation for proactivenet95. See the online technical documentation for BMC ProactiveNet 9.0.xx | Must be installed before you install BMC ProactiveNet Report Engine. |
Oracle Database 11.2.0.2.0 Enterprise edition with Partitioning option | On a computer different from the one on which you have installed BMC ProactiveNet server; can be installed on the same computer as BMC ProactiveNet Report Engine. | See the documentation for Oracle Database. | Must be installed before BMC ProactiveNet Report Engine. |
Microsoft SQL Server Standard Edition 2008, 2008 R2, or 2012 | On a computer different from the one on which you have installed BMC ProactiveNet server; can be installed on the same computer as BMC ProactiveNet Report Engine. | See the documentation for SQL Database. | Must be installed before BMC ProactiveNet Report Engine. |
BMC Reporting Foundation 4.0 (SAP BusinessObjects Enterprise XI 4.0 SP4 and SP4 patch 1) | On a different computer than the one on which you plan to install BMC ProactiveNet Report Engine. | Patch 1 is mandatory | |
Oracle Database 11.2.0.2.0 client (64bit) Oracle 11.2.0.2.0 client (32 and 64 bit), if you install BusinessObjects Enterprise XI 4.0 SP4 and BusinessObjects Enterprise XI 4.0 SP4 Client Tools on the same computer | On the same computer on which you installed BusinessObjects Enterprise XI 4.0 SP4. | See the documentation for Oracle Database. | Must be installed after BusinessObjects Enterprise XI 4.0 SP4. You do not need to install the client if you installed Oracle Database and BusinessObjects Enterprise XI 4.0 SP4on the same computer. |
BMC Reporting Foundation 4.0 Client Tools (SAP® BusinessObjects Business Client Tools XI 4.0 SP4) (SAP® BusinessObjects Business Client Tools XI 4.0 SP4 patch 1) | On the different computer on which you installed SAP® BusinessObjects Enterprise XI 4.0 SP4 | Patch 1 is mandatory | |
Oracle 11.2.0.2.0 client (32 bit) only installed on same computer as BMC Reporting Foundation 4.0 Client Tools. OR SQL Server Client tools 2008 (32bit). SQL Server Client tools 2008, when installed on X64 OS, x86 client is installed along with the x64 client. | On a computer different from the one on which you have installed SAP BusinessObjects Enterprise, but it can also be in the same computer. | See the BMC Reporting Foundation Installation Guide. | See the Oracle or Microsoft SQL Server documentation |
General recommendations
This section contains guidelines and recommendations for using BMC ProactiveNet Performance Management Reporting 9.5.02
- All the components of BMC ProactiveNet Performance Management Reporting must be present in the same LAN/subnet as that of BMC ProactiveNet Server.
- For the custom reports with performance and event data to display correct data, ensure that you provide the logical name of the BMC ProactiveNet Server in the BMC ProactiveNet Server Registration page when you install BMC ProactiveNet Report Engine. You can find the logical name of the BMC ProactiveNet Server as the
NGP_Server_Nameentry in the <BMCProactiveNetServerInstallationDir>\pw\custom\conf\pronet.conf file. - After you successfully install BMC ProactiveNet Report Engine, for performance data in the reports, you must wait for a minimum of 3 hours, and for server capacity reports, you must wait for 24 hours because the server capacity report shows daily summarized data.
- If you have multiple reporting engines running, all reporting engines should have same timezone.
BMC recommends that you do not install multiple instances of SQL Server databases on Report Engine database host, for better performance.
Installing SAP BusinessObjects on UNIX operating systems and using SQL Server as Reporting Engine database is not supported
Related topics
Overview
Content Tools
Apps
Reporter Replacement
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Tasks
4 Comments
Frank Oberlaender
Hi, in the diagram the "bmc proactivenet reporting engine is mentioned. but i don't see that component listed in the installation table...
where would that be installed?
Manisha Moon
Frank Oberlaender
Hi,
could you add TCP Ports and the communication directions to the deployment architecture?
It is important to be able to define firewall rules, especially when deploying some components in different zones
...
never mind, found them at another place, under Key concepts/component overview.
But maybe worth to use the same picture from that URL under this topic
Frank
Manisha Moon