Installing BMC ProactiveNet Report Engine

BMC recommends that you install BMC ProactiveNet Report Engine on a computer different from the one on which SAP BusinessObjects Enterprise will be installed.

Before you begin

Before installing the Report Engine, ensure that:

• You have administrator privileges on the host on which you are installing.
• You have installed BMC ProactiveNet and the Oracle database on different computers.
• You have access to the installation files.
• You have created tablespaces and a user for the Oracle database.
• If you are installing more than one Report Engine, ensure that you install the Report Engines one after another instead of installing them simultaneously.

To install BMC ProactiveNet Report Engine

1. Navigate to the Reports/ReportEngine/platform folder, where platform is Linux, Solaris, or Windows.
   

   • For Windows, double-click ReportEngine9.0_bbuildnumber.exe.

   • For Solaris, at the command line, run the following command: sh ReportEngine9.0_bbuildnumber.bin

   • For Linux, at the command line, run the following command: ReportEngine9.0_bbuildnumber.bin

     Note

     For Solaris and Linux installations, the installation file supports only the graphical user interface (GUI) mode, not the console or silent mode.

2. In the Welcome page, click Next.
3. In the License Agreement page, click I agree to the terms of the license agreement.

4. In the Feature Selection page, select the appropriate features that you want to install.
   
   

   Selecting the BMC ProactiveNet Report Engine Installation check box selects both the Install BMC ProactiveNet Report Engine 9.0.00 and Import universe and reports check boxes.

    

   Notes

   When you select the Import universe and reports check box, it imports the BMC ProactiveNet Performance Management universe and reports into the SAP BusinessObjects Enterprise automatically. It eliminates the manual process of importing them into SAP BusinessObjects Enterprise. If you are installing BMC ProactiveNet Report Engine for the first time, BMC recommends you to import the universe and reports automatically.

   If you are installing multiple instances of the Report Engine, and you want to configure the Tenant View Portal, select the Import universe and reports check box each time you install the Report Engine. 

5. In the Database Information page, provide the necessary information using the values that you populated in the Planning sheet for installation and configuration, and click Next.

6. In the Time Zone Selection page, select an appropriate time zone, and click Next.

   Note

   All the reports display data in the selected time zone. You can manually change the time zone at a later time. For details, see Changing the time zone of BMC ProactiveNet Report Engine manually.

7. In the Directory Selection page, accept the default directory or select a different directory to install BMC ProactiveNet Report Engine, and click Next.
8. In the BMC ProactiveNet Server Registration page, enter the following information:
   • BMC ProactiveNet Server name—enter the name of the BMC ProactiveNet Server.
   • Select the BMC ProactiveNet database type:
     • Sybase
     • Oracle
     • Oracle RAC

   • Fully qualified BMC ProactiveNet Server database host name—enter a fully-qualified database host name.

     Note

     When selecting Oracle RAC as the database type, this field name changes to BPPM Server Database RAC URL. Copy the complete RAC URL for the BMC ProactiveNet database from the tnsnames.ora file located
     at %ORACLE_HOME%\NETWORK\ADMIN on a Windows platform and at $ORACLE_HOME/network/admin on a UNIX or Linux platform.

   • BMC ProactiveNet database port—enter a database port. Default for Sybase is 2638. Default for Oracle is 1521.
   • BMC ProactiveNet database SID or service name—enter a database name. For Sybase, enter the database name. For Oracle, enter Oracle_SID.
   • Database logon—enter the database user name. The default Sybase user name is dba.
   • Database password—enter the password for the database user.

   • Confirm database password—reenter the password.
     
     

     If you are installing a second BMC ProactiveNet Report Engine instance, use the same database created for the first BMC ProactiveNet Report Engine instance.

9. In the BusinessObjects Information page, provide the necessary information using the values that you populated in the Planning sheet for installation and configuration, and click Next.

   Note

   If you select not to import the universe and reports on the Feature Selection page, the BusinessObjects Information page is not displayed.

10. In the Installation Preview page, click Install.
    
    The installer begins the installation process.
    
    

    Note

    After installing the Report Engine, configure the BMC ProactiveNet cells for event and impact reporting. See Configuring BMC ProactiveNet cells for event reporting and Configuring BMC ProactiveNet cells for impact reporting.