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The application server is the server on which you install BMC Decision Support – Network Automation. You can review the deployment options in Deployment architecture. Ensure that your application server has enough space and is setup as described in this section.

For a list of supported operating systems that can be running on the application server, see System requirements.

Before you begin

Before installing the product, ensure that the following requirements are met:

  • The application server has access to the other servers in your deployment, including the server on which BMC Network Automation is installed, the database server, and the reporting server.
  • The Windows 8.3 (short) file naming convention is enabled before running the installation program. For instructions, see Installation fails if the target directory contains spaces.

To disable Data Execution Prevention

Windows provides a Data Execution Prevention (DEP) feature that can interfere with the product installation. Verify whether the DEP feature is active for all programs, and if it is, configure an exception that enables the installer to run.

To verify if DEP is active for all programs and, if so, set an exception for the installation application:

  1. Choose Start > Control Panel.
  2. Double-click System to open it.
  3. Select the Advanced tab.
  4. In the Performance area, click Settings.
  5. In the Performance Options screen, select the DataExecutionPrevention tab.
  6. Check if Turn on DEP for all programs and services except for those I select is selected.
    If it is not selected, you do not need to continue and can click OK to close the dialog box.
    If it is selected, continue to the next step.
  7. Select Add.
  8. Browse to the  BMC Decision Support – Network Automation installation application, setup.exe, and select Open.
    The selected program is displayed in the DEP program area.
  9. Click Apply and then OK.
    A dialog box opens and informs you that you must restart your computer for the setting to take effect. You can wait to restart the computer until after you enable the Windows 8.3 file names (described in this page), which also requires a computer restart.
  10. Click OK.

Where to go from here

Setting up the databases and database server