Page tree

Unsupported content

 

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

Skip to end of metadata
Go to start of metadata

This topic contains information about fixes and updates in Service Pack 2 for BMC Performance Assurance 9.5 (9.5.02), and provides instructions for downloading and installing the Service Pack. For information about issues corrected in this service pack, see Known and corrected issues for BMC Performance Assurance and BMC Performance Perceiver.

Updates

Service Pack 2 for BMC Performance Assurance 9.5 provides added support for the following Operating Systems:

BMC Performance Assurance Agent

  • AIX 6.1 TL9, 7.1 TL3
  • Citrix XenServer 6.2
  • CentOS 7.0
  • Red Hat Enterprise Linux 5.10 and 7.0
  • Oracle Enterprise Linux 6.0, 6.1, 6.2, 6.3, 6.4, and 6.5
  • Ubuntu 14.04 LTS

BMC Performance Perceiver

  • Internet Explorer versions 10 and 11. For more information, see Browser support.

Enhancements

Service Pack 2 for BMC Performance Assurance 9.5 provides the following enhancements:

Virtual systems can be moved from KVM hypervisor to RHEV hypervisor

BMC Performance Assurance metric groups

CSET Statistics and CSET Configuration metric groups for Linux are now collected in Investigate for BMC Performance Assurance. CSET (CPU Set) analysis enables you to monitor specific CPU utilization by groups. In environments with demanding latency and throughput requirements, CSETs assist in tweaking core servers for maximum performance.­ For more information, see CPUset Statistics and Configuration metrics.

AIX Process Memory

Perform Agent reports process level IPC shared memory associated with a process on AIX.

Red Hat Enterprise Virtualization

Perform Agent now recognizes that it is running on a guest operating system with RedHat Enterprise Virtualization and reports it as a virtual node.

To download BMC Performance Assurance 9.5.02 from the EPD website

  1. Create a directory in which to place the downloaded files.
  2. Go to http://www.bmc.com/available/epd.html.
  3. At the logon prompt, enter your user ID and password, and click Submit.
  4. On the Export Compliance and Access Terms page, provide the required information, agree to the terms of the agreements, and click Continue.
  5. If you are accessing this site for the first time, create an EPD profile to specify the languages and platforms that you want to see, per the EPD site help; otherwise, skip to step 6.
  6. Verify that the correct profile is displayed for your download purpose. You can use the Profile drop-down list to select a different profile.
  7. In the Filter Products text-box under Licensed Products > Products, type assurance and press Enter, or click Go.
  8. From the list of products displayed on the right side, click BMC Performance Assurance for Servers.
  9. In the layered pop-up window displayed for BMC Performance Assurance for Servers, select the Version (the latest GA version is selected by default) and Platform, and click Go.
  10. Click the Products tab and select the check boxes next to the product files for BMC Performance Assurance 9.5.02 that you want to download.
  11. Click Download (FTP) or Download Manager to download the selected files to the directory you created in Step 1:
    1. Download (FTP) places the selected items in an FTP directory, and the credentials and FTP instructions are sent to you in an email message.
    2. Download Manager enables you to download multiple files consecutively and to resume an interrupted download if the connection drops.
      This method requires a one-time installation of the Akamai NetSession client program on the target computer and is usually the faster and more reliable method to transfer files. A checksum operation is used to verify file integrity automatically.
  12. To go back to the product listing page to download other product files, or to logout from EPD, click the X (close) button displayed to the top-right of the layered pop-up window.

To download BMC Performance Perceiver 9.5.02 from the EPD website

  1. Create a directory in which to place the downloaded files.
  2. Go to http://www.bmc.com/available/epd.html.
  3. At the logon prompt, enter your user ID and password, and click Submit.
  4. On the Export Compliance and Access Terms page, provide the required information, agree to the terms of the agreements, and click Continue.
  5. If you are accessing this site for the first time, create an EPD profile to specify the languages and platforms that you want to see, per the EPD site help; otherwise, skip to step 6.
  6. Verify that the correct profile is displayed for your download purpose. You can use the Profile drop-down list to select a different profile.
  7. In the Filter Products text-box under Licensed Products > Products, type assurance and press Enter, or click Go.
  8. From the list of products displayed on the right side, click BMC Performance Assurance for Servers.
  9. In the layered pop-up window displayed for BMC Performance Assurance for Servers, select the Version (the latest GA version is selected by default) and Platform, and click Go.
  10. Click the Products tab, scroll to the bottom, and select the check boxes next to the product files for BMC Performance Perceiver Limited Edition 9.5.02 that you want to download.
  11. Click Download (FTP) or Download Manager to download the selected files to the directory you created in Step 1:
    1. Download (FTP) places the selected items in an FTP directory, and the credentials and FTP instructions are sent to you in an email message.
    2. Download Manager enables you to download multiple files consecutively and to resume an interrupted download if the connection drops.
      This method requires a one-time installation of the Akamai NetSession client program on the target computer and is usually the faster and more reliable method to transfer files. A checksum operation is used to verify file integrity automatically.
  12. To go back to the product listing page to download other product files, or to logout from EPD, click the round X (close) button displayed to the top-right of the layered pop-up window.

To download Visualizer 4.2.07 Patch 05 from the EPD website

To download the Visualizer 4.2.07 Patch 05 from the EPD website, perform the following task:

  1. Create a directory in which to place the downloaded files.
  2. Go to http://www.bmc.com/available/epd.html.
  3. At the logon prompt, enter your user ID and password, and click Submit.
  4. On the Export Compliance and Access Terms page, provide the required information, agree to the terms of the agreements, and click Continue.
  5. If you are accessing this site for the first time, create an EPD profile to specify the languages and platforms that you want to see, per the EPD site help; otherwise, skip to step 6.
  6. Verify that the correct profile is displayed for your download purpose. You can use the Profile drop-down list to select a different profile.
  7. In the Filter Products text-box under Licensed Products > Products, type assurance and press Enter, or click Go.
  8. From the list of products displayed on the right side, click BMC Performance Perceiver for Servers.
  9. In the layered pop-up window displayed for BMC Performance Perceiver for Servers, select the Version (the latest GA version is selected by default) and Platform, and click Go.
  10. Click the Patches tab and select the check box next to Visualizer Version 4.2.07 Patch 05 Full Install to download it.
  11. Click Download (FTP) or Download Manager to download the selected files to the directory you created in Step 1:
    1. Download (FTP) places the selected items in an FTP directory, and the credentials and FTP instructions are sent to you in an email message.
    2. Download Manager enables you to download multiple files consecutively and to resume an interrupted download if the connection drops.
      This method requires a one-time installation of the Akamai NetSession client program on the target computer and is usually the faster and more reliable method to transfer files. A checksum operation is used to verify file integrity automatically.
  12. To go back to the product listing page to download other product files, or to logout from EPD, click the round X (close) button displayed to the top-right of the layered pop-up window.

Installing BMC Performance Assurance 9.5.02

BMC Performance Assurance 9.5.02 is a full product installation. To apply this pack, you must perform a full install of the product. For more information, see Installing BMC Performance Assurance.

Installing BMC Performance Perceiver 9.5.02

BMC Performance Perceiver 9.5.02 is a full product installation. To apply this pack, you must perform a full install of the product. For more information, see Installing BMC Performance Perceiver.

Note

If you are upgrading your Perceiver installation that is running a 64-bit Java Runtime Environment (JRE) on Windows 2008 and 2012 x86-64 platforms, additional configuration is required based on your upgrade path. For more information, see JRE 64-bit configuration.

Installing Visualizer 4.2.07 Patch 05

Visualizer 4.2.07 Patch 05 is a full product installation. To install the Visualizer 4.2.07 Patch 5, perform the following task:

  1. Extract the Visualizer_4.2.07_Patch5.zip archive.
  2. Double-click the VisualizerRelease.exe binary executable file. This will open the Visualizer installation GUI.

    .NET Framework required

    If the installer reports an error, "Either the Full Microsoft .NET Framework 4 or .NET Framework 4.5 is required. Neither is installed...", you must install either of the packages mentioned in the error message before installing Visualizer 4.2.07 Patch 5.

  3. Read and accept the License Agreement.
  4. In the Setup Type window select Typical, and click Next.

  5. Click Install.
  6. Click Finish after the installation completes to exit the Visualizer installer.

Installation files to download

The tables in the following sections list the BMC Performance Assurance 9.5.02 product installation, and other files for supported platforms to download from the EPD site.

BMC Performance Assurance 9.5.02

  Files to download

Product files for the BMC Performance Assurance Console

The following tables list all product files available on EPD for BMC Performance Assurance (BPA) 9.5.02 – Console.

Product files for IBM AIX, Linux, Oracle Solaris, Microsoft Windows, and HP-UX platforms

EPD (e-Item) name

Platform

Product file name

BMC Performance Assurance Console 9.5.02 for Linux (x86/x64)

Linux

BPA_Console_ver9.5.02_Linux.tar

BMC Performance Assurance Console 9.5.02 for Microsoft Windows (Full Version)
MS Windows
BPA_Console_ver9.5.02_MSWindows.zip
BMC Performance Assurance Console 9.5.02 for Microsoft Windows (Investigate Only)BPA_Investigate_ver9.5.02_MSWwindows.zip

Product files for BMC Performance Assurance Agents and Collectors

The following tables list all product files available on EPD for BMC Performance Assurance (BPA) 9.5.02 – Agents and Collectors.

Product files for Windows , AIX, HP-UX , Linux, Solaris and all other platforms

EPD (e-Item) name

Platform

Product file name

BMC Performance Assurance Agents and Collectors 9.5.02 for AIX

AIX

BPA_Agent_ver9.5.02_AIX.tar

BMC Performance Assurance Agents and Collectors 9.5.02 for HP-UX (Itanium)
HP-UX
BPA_Agent_ver9.5.02_HPUX_Itanium.tar
BMC Performance Assurance Agents and Collectors 9.5.02 for HP-UX (PA-RISC)BPA_Agent_ver9.5.02_HPUX_RISC.tar
BMC Performance Assurance Agents and Collectors 9.5.02 for Linux (Itanium)

Linux
BPA_Agent_ver9.5.02_Linux_Itanium.tar
BMC Performance Assurance Agents and Collectors 9.5.02 for Linux (POWER)BPA_Agent_ver9.5.02_Linux_pseries.tar
BMC Performance Assurance Agents and Collectors 9.5.02 for Linux (x86/X64)BPA_Agent_ver9.5.02_Linux_x86-x64.tar
BMC Performance Assurance Agents and Collectors 9.5.02 for Linux (zSeries)BPA_Agent_ver9.5.02_Linux_zseries.tar

BMC Performance Assurance Agents and Collectors 9.5.02 for Microsoft Windows

MS Windows

BPA_Agent_ver9.5.02_MSWindows.zip

BMC Performance Assurance Agents and Collectors 9.5.02 for Solaris (SPARC)
Solaris
BPA_Agent_ver9.5.02_Solaris_SPARC.tar
BMC Performance Assurance Agents and Collectors 9.5.02 for Solaris (x86/x64)BPA_Agent_ver9.5.02_solaris_x86.tar

BMC Performance Perceiver 9.5.02

  Files to download


EPD (e-Item) namePlatformProduct file name

BMC Performance Perceiver 9.5.02 for RHEL 5 (x86)

Linux

Perceiver_ver9.5.02_Linux.tar

BMC Performance Perceiver 9.5.02 for Microsoft Windows

MS Windows

Perceiver_ver9.5.02_MSWindows.zip

BMC Performance Perceiver - Limited Edition

EPD (e-Item) namePlatformProduct file name

BMC BMC Performance Perceiver 9.5.02 for RHEL 5 (x86)

Linux

Perceiver_ver9.5.02_GOLD_Linux.tar

BMC Performance Perceiver 9.5.02 for Microsoft Windows

MS Windows

Perceiver_ver9.5.02_GOLD_MSWindows.zip

Related topics

Known and corrected issues for BMC Performance Assurance and BMC Performance Perceiver

8 Comments

  1.  
    1.  
  2.  
    1.  
  3.  

  4.  

    1.  

      1.