Page tree

Skip to end of metadata
Go to start of metadata

The BMC Atrium Orchestrator Operator Control Panel application might have trouble connecting to a grid, display error messages, or have workflows that end in a failed condition.

This section contains the following topics:

Operator Control Panel log

The Operator Control Panel service has its own log file named aoocp.log

Log file location

You will find the aoocp.log in the tomcat/logs directory on the BMC Atrium Orchestrator peer where the Operator Control Panel service is installed.

Log file configuration

After the initial installation, the aoocp.log file is set by default to log Operator Control Panel interactions at the Debug level.  To reduce the amount of information being written to this file, the administrator can edit the log4j.properties file to reduce the logging level. The log4j.properties file is located in the tomcat/webapps/baoocp/WEB-INF/classes directory on the peer where the Operator Control Panel service is installed.  Changing lines 2 thru 5 to use the value INFO (as shown in the next example) will reduce the logging level of logging of the aoocp.log file.

log4j.defaultInitOverride = false
log4j.rootLogger=INFO, aoocp
log4j.logger.com.bmc.ao=INFO
log4j.logger.com.bmc.rba=INFO
log4j.logger.com.realops=INFO
 
log4j.appender.aoocp=org.apache.log4j.RollingFileAppender
log4j.appender.aoocp.File=${catalina.home}/logs/aoocp.log
log4j.appender.aoocp.MaxFileSize=10MB
log4j.appender.aoocp.MaxBackupIndex=20
log4j.appender.aoocp.layout=org.apache.log4j.PatternLayout
log4j.appender.aoocp.layout.ConversionPattern=%d [%t] %-5p %c - %m%n 

 

 

 

2 Comments

  1. We need to have the following text added to this page after the 4 trouble shooting links.

    OCP Log File Location

    The Operator Control Panel service has its own log file named aoocp.log.  The file can be located in the "tomcat\logs" folder on the Atrium Orchestrator Peer where the Operator Control Panel service is installed.

    OCP Log File Configuration

    By default after the initial installation the aoocp.log file is setup to log OCP interactions at a Debug level.  To reduce the amount of information being written to this file the administrator can edit the log4j.properties file located in the "tomcat\webapps\baoocp\WEB-INF\classes" folder on the Atrium Orchestrator Peer where the Operator Control Panel service is installed.  Changing lines 2 thru 5 to use the value INFO as per the example file below will reduce the level of logging present in the aoocp.log file.

    OCP log4j.properties
    log4j.defaultInitOverride = false
    log4j.rootLogger=INFO, aoocp
    log4j.logger.com.bmc.ao=INFO
    log4j.logger.com.bmc.rba=INFO
    log4j.logger.com.realops=INFO
    
    log4j.appender.aoocp=org.apache.log4j.RollingFileAppender
    log4j.appender.aoocp.File=${catalina.home}/logs/aoocp.log
    log4j.appender.aoocp.MaxFileSize=10MB
    log4j.appender.aoocp.MaxBackupIndex=20
    log4j.appender.aoocp.layout=org.apache.log4j.PatternLayout
    log4j.appender.aoocp.layout.ConversionPattern=%d [%t] %-5p %c - %m%n
    1.