Resolving failed workflows

Follow the steps below when a workflow running in the BMC Atrium Orchestrator Operator Control Panel application ends in compensation.

To resolve a workflow that ends in compensation

  1. Copy the workflow job ID to the clipboard.
  2. Send the job ID with a description of what happened to the system administrator for further troubleshooting.
    The system administrator can look into the processes log for more details about the job ID.

 

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