Brief maintenance outage Tuesday, August 20

This site, docs.bmc.com, will undergo a brief maintenance outage on Tuesday, August 20 at 6 pm CDT. Downtime will be less than five minutes.

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    This topic contains information about how to contact Customer Support and the support status for this and other releases.

    Contacting Customer Support

    If you have problems with or questions about a BMC product, or for the latest support policies, see the Customer Support website at https://www.bmc.com/support/support-central.html. You can access product documents, search the Knowledge Base for help with an issue, and download products and maintenance.

    If you do not have access to the web and you are in the United States or Canada, contact Customer Support at 800 537 1813. Outside the United States or Canada, select your country at Contact BMC to view local Support Contacts.

    Support status

    As stated in the current BMC Product Support Policy, BMC provides technical support for a product based on time rather than number of releases. For subscription-based product support, see the BMC Software Subscription Services Support policy.
     To view the support status for this release, see the BMC PATROL for Amazon Web Services Support page.