To perform the upgrade, should be an advanced user with good technical understanding and expertise in using the product. To perform the upgrade, BMC recommends that you are an experienced administrator/user with the following skills:
The following sections describe the prerequisites that you must perform before you upgrade to Infrastructure Management:
Review the general prerequisites such as the system requirements and recommendations.
Back up the database so that you can restore it if the upgrade fails.
Review the requirements for Microsoft .NET Framework.
Migrate the configuration of cells.
|Review the prerequisites for Infrastructure Management Server upgrade||Prerequisites for Infrastructure Management Server upgrade|
|Review the prerequisites for Integration Service upgrade||Prerequisites for Integration Service and Remote cell upgrade|
The following are some of the general prerequisites that you must review before upgrading any of the BMC TrueSight Infrastructure Management components.
Verify that no user is using UNIX consoles to access the BMC TrueSight Infrastructure Management Server(s).
If you are installing the 10.7 Integration Services on existing Integration Service hosts, ensure enough resources are available.
BMC recommends that you archive the BMC TrueSight Infrastructure Management Server database before upgrading to Infrastructure Management 10.7.
You cannot automatically upgrade BMC TrueSight Infrastructure Management Server with a SAP SQL Anywhere database to a BMC TrueSight Infrastructure Management Server with Oracle database or BMC TrueSight Infrastructure Management Server with a Oracle database to a BMC TrueSight Infrastructure Management Server with SAP SQL Anywhere database.
Please contact BMC Services Account Manager or BMC Support.
If you use SAP SQL Anywhere as the database, run the
pw database archive command, as shown in the following example:
archiveDirectory represents the directory where you want to archive the database files. Ensure that the directory has sufficient disk space to store the database. For additional information about the
pw database archive command, see pw database archive.
If the upgrade fails, run the
pw database restore command to restore the database from the archive directory. For more information about the
pw database restore command, see pw database restore.
If you use Oracle database or Oracle RAC as the database, you must back up the Oracle database schema related to BMC TrueSight Infrastructure Management before upgrading to Infrastructure Management. It allows you to restore the database without any loss of data if the upgrade fails.
Perform the following steps to take the Oracle RAC backup:
Take a backup of the Infrastructure Management server before the upgrade.
pw system stopcommand.
EXPDPcommand.Take the help of the database administrator to perform this step.
If the TrueSight Infrastructure upgrade fails:
EXPDPcommand to take a backup of the schema, take the database administrator's help to import the schema by using the
If you have accessed TrueSight Infrastructure Management by using the Report user, you have read-only access to the Oracle database. The Report user does not have any objects that are available for a backup.
On the existing Infrastructure Management Server that has Microsoft Windows as the operating system, ensure that Microsoft .NET Framework version 3.0 is installed as it is required to use the SCOM adapter. During the upgrade, an error message is displayed if Microsoft .NET Framework is not installed.
To install .NET Framework on Windows 2008, use the Role Management tool. For more information about how to install the .NET Framework, see the Microsoft web site.
The installation of .NET Framework might take several minutes to complete.
For prerequisites specific to Infrastructure Management Server upgrade, see Prerequisites for Infrastructure Management Server upgrade.
For prerequisites specific to Integration Service, see Prerequisites for Integration Service and Remote cell upgrade.