To perform the upgrade, should be an advanced user with good technical understanding and expertise in using the product. To perform the upgrade, BMC recommends that you are an experienced administrator/user with the following skills:
The following sections describe the prerequisites that you must perform before you upgrade to Infrastructure Management:
Prerequisite | Section |
---|---|
Review the general prerequisites such as the system requirements and recommendations. | |
Back up the database so that you can restore it if the upgrade fails. | |
Review the requirements for Microsoft .NET Framework. | |
Migrate the configuration of cells. | |
Review the prerequisites for Infrastructure Management Server upgrade | Prerequisites for Infrastructure Management Server upgrade |
Review the prerequisites for Integration Service upgrade | Prerequisites for Integration Service and Remote cell upgrade |
The following are some of the general prerequisites that you must review before upgrading any of the BMC TrueSight Infrastructure Management components.
Verify that no user is using UNIX consoles to access the BMC TrueSight Infrastructure Management Server(s).
If you are installing the 10.7 Integration Services on existing Integration Service hosts, ensure enough resources are available.
BMC recommends that you archive the BMC TrueSight Infrastructure Management Server database before upgrading to Infrastructure Management 10.7.
Note
You cannot automatically upgrade BMC TrueSight Infrastructure Management Server with a SAP SQL Anywhere database to a BMC TrueSight Infrastructure Management Server with Oracle database or BMC TrueSight Infrastructure Management Server with a Oracle database to a BMC TrueSight Infrastructure Management Server with SAP SQL Anywhere database.
Please contact BMC Services Account Manager or BMC Support.
If you use SAP SQL Anywhere as the database, run the pw database archive
command, as shown in the following example:
pw database archive <archiveDirectory>
archiveDirectory represents the directory where you want to archive the database files. Ensure that the directory has sufficient disk space to store the database. For additional information about the pw database archive
command, see pw database archive.
Tip
If the upgrade fails, run the pw database restore
command to restore the database from the archive directory. For more information about the pw database restore
command, see pw database restore.
If you use Oracle database or Oracle RAC as the database, you must back up the Oracle database schema related to BMC TrueSight Infrastructure Management before upgrading to Infrastructure Management. It allows you to restore the database without any loss of data if the upgrade fails.
Perform the following steps to take the Oracle RAC backup:
Note
Take a backup of the Infrastructure Management server before the upgrade.
pw system stop
command.EXPDP
command.Take the help of the database administrator to perform this step.If the TrueSight Infrastructure upgrade fails:
EXPDP
command to take a backup of the schema, take the database administrator's help to import the schema by using the IMPDP
command.
Note
If you have accessed TrueSight Infrastructure Management by using the Report user, you have read-only access to the Oracle database. The Report user does not have any objects that are available for a backup.
On the existing Infrastructure Management Server that has Microsoft Windows as the operating system, ensure that Microsoft .NET Framework version 3.0 is installed as it is required to use the SCOM adapter. During the upgrade, an error message is displayed if Microsoft .NET Framework is not installed.
To install .NET Framework on Windows 2008, use the Role Management tool. For more information about how to install the .NET Framework, see the Microsoft web site.
Note
The installation of .NET Framework might take several minutes to complete.
For prerequisites specific to Infrastructure Management Server upgrade, see Prerequisites for Infrastructure Management Server upgrade.
For prerequisites specific to Integration Service, see Prerequisites for Integration Service and Remote cell upgrade.
2 Comments
Bryan Meranda
This should state that the BMC TrueSight Presentatoin Server needs to be running 10.7.00 Version before upgrading the TSIM server.
Mukta Kirloskar