After applying feature packs or fix packs on the Presentation Server through the upgrade wizard or silently, you can verify that the Presentation Server is operating. You can verify this by reviewing the log entries added during the upgrade, and examining the server processes and services.
Post upgrade, to verify that the Presentation Server is operating, navigate to the (Windows) TrueSightPServer\truesightpserver\bin or (Linux) TrueSightPServer/truesightpserver/bin directory and run the following command:
tssh server status
./tssh server status
BMC TrueSight Presentation Server - Command Line Interface 2017 version 10.5.00.001
Core Server Running (13176)
Index Server Running (11028)
Database Server Running (6052)
If errors occur, restart the Presentation Server by running the following command:
tssh server start
./tssh server start &
On Linux computers, add
& at the end of the
tssh server start command so that the process runs in the background and you can continue to use the shell.
If error conditions persist, contact BMC Customer Support for assistance.
For an overview of applying feature packs or fix packs on the Presentation Server, see Applying feature packs or fix packs on the Presentation Server.
For an overview of applying feature packs or fix packs on other TrueSight Operations Management components, see Applying feature packs or fix packs.
To view information about a specific feature pack or fix pack, see Release notes and notices.