TrueSight console browser requirements and compatibility

This topic presents browser requirements and a browser compatibility matrix for the TrueSight console:

TrueSight console browser requirements

The following table lists the installation requirements of the TrueSight console.

Component	Requirement
Supported resolution	1280*1024
Supported browsers	Microsoft Internet Explorer version 11 Mozilla Firefox versions 20 and later Google Chrome versions 25 and later Safari 6.x on Mac OS version 10.x (also called OS X) See the full compatibility matrix, below. Important: Ensure that cookies are enabled in the browser, otherwise, you cannot access the TrueSight console. By default, cookies are enabled in all browsers.
Adobe Flash Player	Version 10.0.x or later (for the operator console)
Java	Version 1.6 or later Java Runtime Environment 1.8.0_66

Notes

BMC products are certified for use on supported operating system versions. BMC does not explicitly test for OS patches/updates that are released after a BMC product is released.
BMC products should work fine with minor updates to these supported operating systems. For assistance, contact BMC Customer Support.

The TrueSight console is compatible with the following combinations of operating systems and web browsers:

Compatible web browsers and operating systems for the console

Browser → Operating system ↓	Microsoft Internet Explorer 11	Mozilla Firefox¹	Google Chrome¹	Apple Safari¹
Mac OS X Mavericks (version 10.9)
iOS 7
iOS 8				²
iOS 9				²
Microsoft Windows 7
Microsoft Windows 8
Red Hat Linux 6.6, or later
Android 4.4 (KitKat)
Android 4.3 (Jelly Bean)

^{1 Use the latest version of the browser.}

^{2 Safari on iOS 8.4 and Safari and Chrome on iOS 9.2.1 have issues with editing long text entries.}