The Cloud Probe connects to a running BMC Real User Collector. The following table lists the system requirements necessary to install the Cloud Probe.

System requirements for the Cloud Probe installation

Operating system
  • Red Hat Enterprise Linux 5.8 (64-bit)
  • Red Hat Enterprise Linux 5.9 (64-bit)
  • Red Hat Enterprise Linux 6.1 (64-bit) (Basic Server or Minimal installations)
  • Red Hat Enterprise Linux 6.2 (64-bit)
  • Red Hat Enterprise Linux 6.3 (64-bit) (Basic Server or Minimal installations)
  • Red Hat Enterprise Linux 6.4 (64-bit) (Basic Server or Minimal installations)
  • Red Hat Enterprise Linux 6.5
  • Red Hat Enterprise Linux 7.2
  • CentOS 5.8 (64-bit)
  • CentOS 5.9 (64-bit)
  • CentOS 6.1 (64-bit)
  • CentOS 6.2 (64-bit)
  • CentOS 6.3 (64-bit)
  • CentOS 6.4 (64-bit)
  • CentOS 6.5 (64-bit)
  • CentOS 7.2 (64-bit)
  • Ubuntu 12.04 (64-bit)
  • Ubuntu 12.10 (64-bit)
  • Ubuntu 13.04 (64-bit)
  • Ubuntu 13.10 (64-bit)
  • Windows Server 2008 R2
  • Windows Server 2012
  • Windows Server 2012 R2
  • Windows Win 7 (64-bit)
  • Windows Win 8 (64-bit)
HardwareEach server where the Cloud Probe is installed requires the following minimum hardware:
  • 2 GB RAM
  • 2 CPUs
NetworkThe Cloud Probe must connect to an instance of the Real User Collector using HTTPS. You can  change the default port (443), if necessary.
Network Time Protocol (NTP)

For Linux operating systems, you must have the following libraries installed:


 Exact names of the libraries may vary depending on your operating system and version.

  • Zlib
  • Libicu
  • Libpcap
  • Openssl
  • Pcre
  • Libcurl

If you do not have these libraries installed, the installation will not run properly.

Before installing Cloud Probe on Windows operating system, ensure you have WinPcap tool installed on the Cloud Probe machine. It is necessary for the correct functioning of the Cloud Probe on Windows OS.


In the table below, see the approximate percentage of CPU and RAM capacity used by the Cloud Probe on the tenant computer (tested with 2 virtual CPUs and 4Gb RAM on Linux, and with 4 virtual CPUs and 16Gb RAM on Windows).

Cloud Probe CPU and RAM usage

Operating systemExpected volume of trafficCPU consumptionRAM consumption
Red Hat Enterprise Linux 6.3~1000 hits/sec~5%~10%
Microsoft Windows 2008 Server (R2)~800 hits/sec~5%~10%

For system and network configuration requirements before installing the Cloud Probe, see Setting up the Cloud Probe installation environment.

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