The Cloud Probe connects to a running BMC Real User Collector. The following table lists the system requirements necessary to install the Cloud Probe.
System requirements for the Cloud Probe installation
|Hardware||Each server where the Cloud Probe is installed requires the following minimum hardware:|
|Network||The Cloud Probe must connect to an instance of the Real User Collector using HTTPS. You can (443), if necessary.|
|Network Time Protocol (NTP) |
The data handled by application monitoring components, including all server components and agents, is time sensitive. If the time between components is not synchronized, data might not be displayed in the TrueSight console. Consult your operating system documentation to synchronize each component's internal clock with an NTP server on your network or on the Internet. Ensure that the clocks are regularly synchronized.
This applies to all Real End User Experience Monitoring Software Edition components and integrated App Visibility Monitoring components.
For Linux operating systems, you must have the following libraries installed:
Exact names of the libraries may vary depending on your operating system and version.
If you do not have these libraries installed, the installation will not run properly.
Before installing Cloud Probe on Windows operating system, ensure you have WinPcap tool installed on the Cloud Probe machine. It is necessary for the correct functioning of the Cloud Probe on Windows OS.
In the table below, see the approximate percentage of CPU and RAM capacity used by the Cloud Probe on the tenant computer (tested with 2 virtual CPUs and 4Gb RAM on Linux, and with 4 virtual CPUs and 16Gb RAM on Windows).
Cloud Probe CPU and RAM usage
|Operating system||Expected volume of traffic||CPU consumption||RAM consumption|
|Red Hat Enterprise Linux 6.3||~1000 hits/sec||~5%||~10%|
|Microsoft Windows 2008 Server (R2)||~800 hits/sec||~5%||~10%|
For system and network configuration requirements before installing the Cloud Probe, see Setting up the Cloud Probe installation environment.