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    Brief introduction to the TrueSight Operations Management solution

    This documentation provides the information that you need to deploy and configure the TrueSight Operations Management solution. The TrueSight Operations Management solution comprises the following component products. Depending on your licensing, you might be entitled to download some or all of these products. For more information about the component products and their functional architecture, see BMC TrueSight Operations Management overview and BMC TrueSight Operations Management architecture. To access the product documentation, select the applicable link in the following table. 

    ComponentComponent product description and documentation

    TrueSight Presentation Server

     

    Required component for all deployments, the Presentation Server provides the framework and console for all TrueSight Operations Management implementations.

    TrueSight Presentation Server

    TrueSight App Visibility Manager

    A group of components that enables you to monitor application performance and end-user experience. Users access the features of TrueSight App Visibility Manager from the TrueSight console.

    TrueSight App Visibility Manager

    BMC Synthetic Transaction Execution Adapter (TEA) Agent

    A component that works with TrueSight App Visibility Manager that enables you to predict application performance by monitoring synthetic transactions.

    BMC Synthetic Transaction Execution Adapter (TEA) Agent

    BMC TrueSight Infrastructure Management

    A component that enables IT Operations to monitor and manage the infrastructure or aid in the troubleshooting of outages.

    TrueSight Infrastructure Management

    TrueSight Real End User Experience Monitoring Software Edition

    A component that enables you to monitor the real end-user experience. Users access the features of the component through the Real User Analyzer user interface, but can view real end-user experience metrics from dashboards in the TrueSight console. 

    BMC Real End User Experience Monitoring Software Edition

    Solution features

    Following installation of the TrueSight Presentation Server and your entitled component products, the TrueSight console provides access to the component features that enable the solutions's core use cases.


     

    Deployment documentation organization

    The BMC TrueSight Operations Management Deployment documentation enables new and experienced solution administrators to implement the solution. 

    SectionDescription
    Release notes and notices

    Changes, enhancements, and open issues that affect installing and upgrading the solution components

    You can set up a watch on this page to be notified about the latest information and documentation updates about deploying the solution and its component products.

    Getting startedOverview of the solution and its functional architecture, as well as the functional architecture of the individual components
    PlanningInformation that you need to know to prepare your environment for deploying the solution, including deployment architecture and best practices
    InstallingProcedures that describe how to install and configure the component products
    UpgradingProcedures and guidelines that describe how to upgrade or migrate from earlier versions of the solution's component products
    IntegratingProcedures that describe how to install and configure products that extend the features of the BMC TrueSight Operations Management solution
    TroubleshootingInformation to help you identify and resolve problems associated with installing or upgrading the solution
    FAQs and additional resourcesAnswers questions about how to use this online documentation and directs you to other resources for getting information about installing and upgrading this solution.
    To work offline, you can download an Adobe Acrobat PDF of this documentation from the PDFs and videos page.


    Using the solution

    Following the installation and initial configuration of the solution, administrators and users of the solution can access the product documentation from the following links:

     

    TrueSight App Visibility Manager

    BMC Synthetic Transaction Execution Adapter (TEA) Agent

    TrueSight Infrastructure Management

     

     

    Related solution documentation

    The following illustration shows the documentation available for the TrueSight Operations Management solution and provides links to the documentation. You can access a documentation space by clicking the corresponding box or use the searchBox to locate a specific topic. 

    TSOM_map

    The TrueSight Operations Management solution comprises several component products. Your licensing determines the products that you are entitled to download and install. Documentation for each component product is available in a separate documentation space in the BMC Online Documentation Portal.

    Use the search boxes to search the documentation sets that compose the TrueSight Operations Management solution.