Fix Packs do not contain all of the files that are required for a complete product installation. Fix Packs are cumulative and contain all updates released prior to the Fix Pack.

Before you install the Fix Pack, you must have previously installed the base version of the product.

ProductVersion required
TrueSight Presentation Server10.5.00 or 10.5.00.001
TrueSight Infrastructure Management components10.5.00 or 10.5.00.001
TrueSight App Visibility Agent for .NET10.5.00 or 10.5.00.001
Synthetic TEA Agent10.5.00 or 10.5.00.001

Tip

For information about issues corrected in this Fix Pack, see:

  • Known and corrected issues - Presentation Server
  • Known and corrected issues - Infrastructure Management
  • Known and corrected issues - App Visibility Manager
    and 10.5.00.002: Fix Pack 2 – App Visibility Manager

 

Installing the Fix Pack 2 for TrueSight Operations Management 10.5 consists of the following steps:

  1. Prepare for the installation of the Fix Pack.
  2. Install Fix Pack 2 (10.5.00.002) for TrueSight Presentation Server 10.5.
  3. Install Fix Pack 2 (10.5.00.002) for TrueSight Infrastructure Management 10.5.
  4. Install Fix Pack 2 (10.5.00.002) for TrueSight App Visibility Agent for .NET 10.5.
  5. Install Fix Pack 2 (10.5.00.002) for Synthetic TEA Agent 10.5.

To apply Fix Pack 2, install all the above components in the recommended sequence.

Step 1: Download the Fix Pack

The following table provides links to the pages in the EPD website that contain the installation files for this fix pack. From the EPD page, you can select and download the installation files for your platform. Access to the EPD website requires that you provide your BMC Support credentials. You might also be prompted to complete the Export Compliance Form.

ComponentEPD linkComment
TrueSight Presentation Server Version 10.5.00 - Fix Pack 2 TrueSight Presentation Server Patches Installation files for the TrueSight Presentation Server 
TrueSight Infrastructure Management Version 10.5.00 - Core Components - Fix Pack 2 TrueSight Infrastructure Management Patches Installation files for the TrueSight Infrastructure Management components 
TrueSight Infrastructure Management Version 10.5.00 - Extensions for Atrium CMDB - Fix Pack 2 TrueSight Infrastructure Management Patches Installation files for BMC CMDB Extensions
TrueSight App Visibility Agent Version 10.5.00 for .NET - Fix Pack 2 TrueSight App Visibility Agent Patches Fix pack files for TrueSight App Visibility Agents

Synthetic TEA Agent 10.5.00 - Fix Pack 2

Borland Silk Performer Synthetic Transaction Monitoring Patches Fix pack files for Synthetic TEA Agent

Step 2: Install the Fix Pack on the Presentation Server
Step 3: Install the Fix Pack on the Infrastructure Management components
Step 4: Install the Fix Pack on the App Visibility Agents


TaskReference
Install the Fix Pack on the App Visibility agents for .NET.

GUI-based:

Performing an App Visibility agent for .NET upgrade

Silent upgrade:

Performing the App Visibility agent for .NET upgrade silently

Step 5: Install the Fix Pack on the Synthetic TEA Agents


TaskReference

Install the Fix Pack on the TEA Agent.

 

GUI-based:

Upgrading a synthetic TEA Agent using the installation wizard

Silent upgrade:

Upgrading a synthetic TEA Agent silently

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