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    Fix Packs do not contain all of the files that are required for a complete product installation. Fix Packs are cumulative and contain all updates released prior to the Fix Pack.

    Before you install the Fix Pack, you must have previously installed the base version of the product.

    ProductVersion required
    Real End User Experience Monitoring Software Edition10.5.00

    Installing the Fix Pack for Real End User Experience Monitoring Software Edition 10.5 consists of the following steps:

    1. Prepare for the installation of the Fix Pack.
    2. Install the Fix Pack for Real End User Experience Monitoring Software Edition 10.5.
    Step 1: Download the Fix Pack

    The following table provides links to the pages in the EPD website that contain the installation files for this fix pack. From the EPD page, you can select and download the installation files for your platform. Access to the EPD website requires that you provide your BMC Support credentials. You might also be prompted to complete the Export Compliance Form.

    ComponentEPD linkComment
    Real End User Experience Monitoring Software Edition 10.5.00 – Fix Pack 1

    BMC Real End User Experience Monitoring Software Edition

    Upgrade files for Real End User Experience Monitoring Software Edition

    Step 2: Upgrade the Fix Pack for the BMC Real End User Experience Monitoring Software Edition

    TaskReference
    Prepare for the installation of the Fix Pack.Applying feature packs or fix packs to Real End User Experience Management Software Edition components

    Installing the fix pack for the Real End User Experience Monitoring Software Edition upgrade.

     

    GUI-based upgrade:

    Performing the Real End User Experience Monitoring upgrade

    Silent upgrade:

    Performing the Real End User Experience Monitoring upgrade silently