BMC TrueSight Operations Management version 10.5.00 provides the following enhancements and changes:
You can now install the Presentation Server by performing a typical installation or a custom installation. A typical installation is recommended for installing the Presentation Server with the default settings. If you want to change the default settings used for the product installation, then you need to perform a custom installation. For more information, see Performing the Presentation Server installation.
The Presentation Server now supports the following operating system. For information about all supported operating systems, see System requirements for Presentation Server.
BMC has discontinued support for the Microsoft Internet Explorer 10 browser for TrueSight Operations Management, which comprises the following components: TrueSight Presentation Server, TrueSight Infrastructure Management, and TrueSight App Visibility Manager.
For supported browsers, see TrueSight console browser requirements and compatibility and Supported databases and Web consoles requirements for Infrastructure Management. To view BMC's third-party platform support policy, see BMC Third Party Platform Component Support Policy.
On Linux computers, you can now install the Integration Service with a nonroot user as well. However, you must provide certain permissions to the nonroot user. For more information, see Permissions required for a nonroot user.
You can now validate the readiness of the Infrastructure Management Server installation environment by using the command-driven
preinstallcheck utility. For more information, see Running the preinstallcheck utility.
From this release onward, BMC TrueSight Infrastructure Management has discontinued support for the following:
The App Visibility agent for .NET is now supported on versions 4.5.2, 4.6, and 4.6.1 of .NET Framework, which coordinates with the latest versions supported by Microsoft, for improved performance and more efficient monitoring. For information about system requirements, see System requirements for App Visibility Manager.
You can now install and configure a high-availability environment for App Visibility server components to minimize downtime and eliminate a single point of failure. Your App Visibility network administrator can install the App Visibility portal and collectors in node pairs, so that the system automatically switches to a standby node if the active node fails or is temporarily shut down. For more information, see App Visibility Manager high-availability deployment.
Your App Visibility high-availability deployment takes full effect for TrueSight Synthetic Monitor functionality as well.
You can now apply the Single Sign-On SSL certificate through the Presentation Server installer.
The TrueSight Operations Management solution uses AES encryption standard to store the policy data, passwords, security certificates. AES encryption is provided for two key sizes: 256-bit and 128-bit. AES 256-bit encryption is not allowed in some countries due to import regulations. You need to select the appropriate encryption key size based on the import regulations in your region or country. For more information, see Performing presentation server installation.
The Transport Layer Security (TLS) is a building block for secure communication over the internet. The need for authentication and assurance is increasing in the enterprise management environment. You can upgrade the security in your enterprise environment by using Transport Layer Security (TLS 1.2) to communicate with the various components of the TrueSight Operations Management solution. You can configure the BMC TrueSight Infrastructure Management and its components to enable TLS mode. For more information, see enabling TLS 1.2 mode.
You can now use custom security certificates between the App Visibility server components and agents, including custom certificates for communication with the TrueSight Presentation Server and the Synthetic Transaction Execution Adapter (TEA) Agent.
For more information, see Changing security certificates in App Visibility components and Changing security certificates on Synthetic TEA Agents.
With this release of TrueSight Infrastructure Management, the Central Monitoring Administration console is discontinued. All the monitoring administration features are now available from the TrueSight console with enhanced functionalities, such as easier search and filtering options. For a quick understanding of this change, see Changes to infrastructure monitoring administration.
This release of TrueSight Infrastructure Management makes it easier to manage your Knowledge Modules (KMs) from one console. With version 10.0 of the PATROL Agent, you can push new KMs and update existing KMs to your Agents directly from the TrueSight console without having to perform separate installations for each host.
See an overview of the process.
Out-of-the-box deployable packages and monitoring policies help you get started with infrastructure monitoring. For more information, see Getting started with infrastructure monitoring.
TrueSight Operations now includes BMC Real End User Experience Monitoring Software Edition that provides end-user-centric performance monitoring that helps IT perform the following tasks:
All of the Real End User Experience Monitoring service components can be installed in your environment (on premises), or in a cloud-based environment. For more information, see BMC TrueSight Real End User Experience Monitoring Software Edition architecture.
When deployed in in a cloud-based environment, BMC Real End User Experience Monitoring can monitor applications that are deployed in a public cloud environment, such as Amazon Web Services or Microsoft Azure, a private data center, or a hybrid deployment. For more information, see Cloud Probe deployment use cases.
The TrueSight console provides an option to visualize all the business services with the ability to drill-down into the associated events and devices. You can view the services by their status or priority, and sort them for the ease of viewing. Service Impact Models are now visualized natively in TrueSight. As a service specialist IT operator, you need to monitor all services and service models to quickly assess their status and take action before they impact the business. For more information, see Monitoring and managing services from the TrueSight console.
The Application Client Breakdown dashlet and the Application Server Health dashlet now display the performance volume metric as hits per second, which is consistent with way monitoring data is displayed elsewhere in console. For more information, see Application Client Breakdown dashlet and Application Server Health dashlet.
With this release of TrueSight Infrastructure Management, you can select and configure the services of your choice to monitor the services in the Services dashlet. The Services dashlet displays the services from the Infrastructure Management servers. You can select the services either statically, or based on some rules to display in the Services dashlet. For more information, see Services dashlet.
Starting this release, the Probable Cause Analysis feature in TrueSight Infrastructure Management is obsolete and not available. You must now perform the probable cause analysis from the TrueSight console. The Probable Cause Analysis feature in the TrueSight console uses a better scoring algorithm, and takes into consideration the data collected from multiple TrueSight Infrastructure Management Servers. For more information, see Performing probable cause analysis on an event from the TrueSight console.
The Impacted Executions dashlet has been deprecated. To replace it, two new dashlets are now available to monitor your synthetic executions more flexibly. The following dashlets are available:
Dashlets are now available to monitor your Real User monitoring metrics on the Presentation Server dashboard. The following dashlets are available:
You can associate an application to a service. This feature helps an application or a service specialist to monitor an application's impact on the relevant services. You can link an application to a service through a Configuration Item (CI). When an application is impacted, an application impact event is generated which in turn impacts the CI. If this CI is a part of any service, the associated service is also impacted. For more information, see Associating an application to a service.
The minimum interval between runs of an Execution Plan for synthetic monitoring is now one minute. For more information, see Editing an application's synthetic settings.
BMC PATROL for Application Management events generated for synthetic transactions now include a link to the relevant execution data in the Application View in App Visibility.
With the BMC TrueOps 10.5 mobile app for iOS, the application administrators and users can perform some of the event operations. The TrueOps 10.5 mobile app provides the following key features and is supported only on iOS 9.x:
For more information on TrueOps 10.5, see Getting started with TrueOps mobile app for iOS.
APIs have been added to allow you to update your synthetic monitoring configurations, and to extract data about your synthetic executions. The following APIs are now available:
For more details, see Managing synthetic configurations with APIs.
App Visibility Manager triggers events when the status, or health, changes for one or more App Visibility components: portal, collector, proxy, agents, and Synthetic TEA Agents. Now you can see Major and Critical health events in integrated systems, such as TrueSight Information Management.
For more information, see
Sending App Visibility health events to integrated systems.
You can now automatically back up the Presentation Server database at configurable intervals. For more information, see Backing up the Presentation Server database.
You can now archive a snapshot of the Presentation Server and restore it later. For more information, see Archiving the Presentation Server files.
In earlier versions of the TrueSight Operations Management solution, the online documentation was combined into a single space, which sometimes caused confusion about the use cases that applied to specific component products. The documentation is now divided into documentation spaces that are aligned to the individual products. A separate space now documents how to deploy the TrueSight Operations Management solution.
You can use the TrueSight product documentation page to locate any topic in the component based documentation.