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This section contains guidelines and recommendations to help you size an environment and identify the appropriate architecture and hardware for BMC ProactiveNet Tenant View Portal deployments.

Key sizing considerations

To use BMC ProactiveNet Tenant View Portal, you need to deploy both BMC ProactiveNet server and BMC ProactiveNet Performance Management Reporting. Following are the key sizing guidelines for each of these deployments and additional considerations for BMC ProactiveNet Tenant View Portal:

Additional sizing considerations for BMC ProactiveNet Tenant View Portal

The information is based on controlled, internal testing of BMC ProactiveNet to ensure optimum performance in the following areas:

Recommendation for Business Objects configuration:

As listed above, please refer BMC ProactiveNet Performance Management and BMC ProactiveNet Performance Management Reporting hardware requirements. The Business Objects configuration depends on the expected number of concurrent users. One of the key aspects of determining the Business Objects configuration is the user load (types of users and percentage of usage types). In case of a BMC ProactiveNet Performance Management deployment, the two common user types are:

  1. Write-type users: Users who customize or create new reports in Business Objects (either for BMC ProactiveNet Performance Management Reporting or for BMC ProactiveNet Tenant View Portal)
  2. Read-type users: Tenant users who access the Tenant View Portal for read-only purpose

The following table provides guidelines on recommended number of concurrent tenant users supported by the BMC ProactiveNet Performance Management configuration. This is based on a key assumption that 10% of the overall concurrent users are write-type users. If your business requires a larger percentage of write-type users, please refer to the Business Objects documentation or contact BMC support.


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Business Objects configuration details

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Number of concurrent tenant users

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0-200

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201-300

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301-400

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400-500

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Number of CPUs

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2

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2

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3

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4

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Memory requirements (GB)

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4

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6

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10

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12

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Web Intelligence Report Server services

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2

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2

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3

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4

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Web application server

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2

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2

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3

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4

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Number of CMS services

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1

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1

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2

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2

Recommendation for number of tenants

The number of tenants hosted on a single BMC ProactiveNet deployment depends on the two factors:

  • Type of BMC ProactiveNet deployment: Small, medium or large environment
  • Tenant size: Number of Configuration Items (CI) per tenant

The following table provides the recommended number of tenants for the above-mentioned factors based on the common tenant sizes (CIs per tenant):

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No. Of CIs Per Tenant

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Small environment (5K devices)

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Medium environment (10K devices)

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Large environment (20K devices)

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Number of recommended tenants

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100

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40

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90

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175

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200

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20

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45

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95

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500

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8

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15

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35

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1000

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4

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10

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20

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1500

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3

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5

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12

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2000

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2

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5

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10