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To enable single sign-on, you must first create BMC ProactiveNet users and user groups in BMC Atrium Single Sign-On. The users must be assigned to groups, and groups must be assigned privileges.

Users, user groups and privileges defined in BMC Atrium Single Sign-On are used for BMC ProactiveNet group mapping.

During installation of BMC ProactiveNet, the BMC ProactiveNet Server Installer prompts for information that must already be defined in BMC Atrium Single Sign-On. Use the following steps to add the minimum required definition in BMC Atrium Single Sign-On before installing BMC ProactiveNet:

  1. On the BMC Atrium Single Sign-On server, create and define a Searcher user.
  2. Define the SSO AmAdmin user and assign full access privileges. (The SSO AmAdmin user is automatically created during installation of BMC Atrium Single Sign-On.)
  3. Create an Administrative user group and assign full access privileges.
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