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- Create a dedicated Oracle database instance on the Oracle server. For instructions, see the Oracle database documentation.
- While creating the Oracle database instance, specify the following character sets:
- Database Character Set - AL32UTF8
- National Character Set - UTF8
- NLS_LENGTH_SEMANTICS - BYTE
Other Oracle instance configuration recommendations
- Set the Oracle database instance on the Oracle server to run in archivelog mode. For instructions on how to set the archivelog mode, see the Oracle database documentation.
- Create at least two sets of redo log files with a minimum of 500 MB each on the Oracle database instance.
- BMC ProactiveNet Server communicates with the Oracle database using Java Database Connectivity (JDBC). It does not require additional software such as Oracle Client to be present on the server where BMC ProactiveNet Server is installed.