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After installation, change the passwords for the BMC ProactiveNet Administration Console and the BMC ProactiveNet Operations Console.

Change your passwords periodically for optimum security.

Changing your BMC ProactiveNet Administration Console password

In a setup where LDAP authentication is used, administrators must change the password from the LDAP server and not from the BMC ProactiveNet Administration Console.

  1. From the menu bar, select Server > Change Password.
  2. In the Change Password dialog box, in the Old Password field, enter your current password.
  3. In the New Password and Confirm New Password fields, enter the new password.
  4. Click OK.


    If you forget your password, an administrator must clear the encrypted form of your password from the configuration file. The next time that you log on, enter a new password, and you will be prompted to confirm it. This operation sets your new password.

Changing your BMC ProactiveNet Operations Console password

  1. Click the Options link at the top the Operations Console.
  2. In the General tab, under User ID and Password, click Edit.
  3. Enter the old password and the new password, and then click Apply.
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