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This section explains the steps you must perform to bring up the recovery BMC ProactiveNet Server after a disaster.

For Calbro Services, this topic provides the steps to bring up the server at New York, newyork.calbro.com, after the server at Amsterdam, amsterdam.calbro.com, failed.

Step 1: Set the DNS server

On the DNS server, make the appropriate changes so that the DNS alias redirects to the recovery BMC ProactiveNet Server.

Step 2: Transfer the latest \pw files

If no storage replication system is used, transfer the latest \pw files from the backed-up source to the recovery BMC ProactiveNet Server.

Note

BMC recommends that you use any third-party file synchronization and backup software to copy the \pw directory because traditional copying can result in any unexpected failure.

Step 3: Transfer the latest database backup files

  1. If no database replication system is used, transfer the latest database backup files from the backed-up source to the recovery database server.
  2. On the recovery database server, restore the database files using either the database replication tool or the database replication solution.
  3. Start the Oracle Database instance.

Step 4: Run the pw dbconfig command

On the recovery BMC ProactiveNet Server, on a command prompt, run the following command:

pw dbconfig set -database Oracle -type Standalone|RAC -host <databaseHostName>:<listeningPort> -sid <systemIdentifierNumber> -servicename <serviceName> -nodecount <numberOfNodes> -rachosts <hostName>:<port> -username <userName> -password <password>

Parameter

Description

-type Standalone|RAC

Configures the database to be either a standalone database or an Oracle
RAC configuration

-host <databaseHostName>:<listeningPort>

Defines the host name or host IP address and the port where the database server is running
The default port number for Oracle Database is 1521.

-sid <systemIdentifierNumber>

Defines the database name, commonly known as system identifier, applicable only for Oracle standalone installations

-servicename <serviceName>

Defines the Oracle service name, applicable only for Oracle RAC installations

-nodecount <numberOfNodes>

Defines the number of nodes in an Oracle RAC installation

-rachosts [<hostName:port>], [<hostName:port>], ...

Defines the host names and port numbers for each of the Oracle RAC hosts, applicable only for Oracle RAC installations

-username <userName>

Specifies the user name for the database account

-password <password>

Specifies the password for the database account

Step 5: Start the BMC ProactiveNet Server

  • (Windows) From the system icon tray, right-click the BMC ProactiveNet icon, and click Server Start.
  • (Solaris) Access the pw command-line interface, and enter the pw system start command.

Note

If you have problems with starting the service, ensure that the Oracle Database instance is running.

Step 6: Edit the IP address of the Oracle-related monitors

  1. From the BMC ProactiveNet Administration Console, navigate to Root > Device > DBServer, and select the primary database server.
  2. Under Oracle Intelliscope, right-click the entry, and click Edit.
  3. In the Target Device list, type the IP address of the recovery database server, and click OK.
    For Calbro Services, it is the IP address of newyorkDB.calbro.com.
  4. Under Oracle Query, right-click the entry, and click Edit.
  5. In the Target Device list, type the IP address of the recovery database server, and click OK.
    For Calbro Services, it is the IP address of newyorkDB.calbro.com.

Step 7: Validate the configuration

  1. Launch the BMC ProactiveNet Operations Console by using the alias name set for the primary BMC ProactiveNet Server in a browser.
    For the Calbro Services example, access the console through the following URL: http://pronet
  2. Validate the data by using the FlashCheck option.
    For more details about the FlashCheck option, see the [BMC ProactiveNet User Guide|PDFs^ProactiveNet_User_Guide_9.0.pdf].

Step 8: Configure the remote event cells

This step enables the remote event cells to retrieve the IP address of the recovery BMC ProactiveNet Server.

To configure a remote event cell

  1. To flush and reset the cache, open a command prompt on a remote event cell and run the following command:
    ipconfig /flushdns
  2. Restart the remote cell.
  3. Similarly, configure all the remote event cells.