Page tree

Unsupported content


This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

Skip to end of metadata
Go to start of metadata

Required products and versions for BMC ProactiveNet Performance Management Triage and Remediation Solution

Before using Triage and Remediation workflows, you must have installed the supported versions of the BMC Remedy and BMC ProactiveNet products listed in the table below. To determine the order in which to install these products, see their respective documentation.

Product or patch



BMC Remedy IT Service Management 

7.6.04 SP2 / 7.7


BMC Remedy Service Desk 

7.6.04 SP2

BMC Atrium Orchestrator Platform 

7.6.02 SP3


BMC Atrium Orchestrator Content 

20.12.02 for ITSM 7.6.04 SP2 for ITSM 7.7


BMC ProactiveNet



BMC Remedy Change Management

7.6.04 SP2 / 7.7


BMC Atrium CMDB  

7.6.04 SP2 


  • No labels