Required products and versions for BMC ProactiveNet Performance Management Triage and Remediation Solution
Before using Triage and Remediation workflows, you must have installed the supported versions of the BMC Remedy and BMC ProactiveNet products listed in the table below. To determine the order in which to install these products, see their respective documentation.
Product or patch |
Version |
Reference |
|---|---|---|
BMC Remedy IT Service Management |
7.6.04 SP2 / 7.7 |
|
BMC Remedy Service Desk |
7.6.04 SP2 |
|
BMC Atrium Orchestrator Platform |
7.6.02 SP3 |
|
BMC Atrium Orchestrator Content |
20.12.02 for ITSM 7.6.04 SP2 |
|
BMC ProactiveNet |
9.0 |
|
BMC Remedy Change Management |
7.6.04 SP2 / 7.7 |
|
BMC Atrium CMDB |
7.6.04 SP2 |
|
Overview
Content Tools
Apps
Reporter Replacement
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Tasks