Page tree

Unsupported content

 

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

Skip to end of metadata
Go to start of metadata

BMC ProactiveNet uses the BMC Atrium Single Sign-On system to provide single sign-on with authentication of users.

To integrate with single sign-on during BMC ProactiveNet Server installation, BMC Atrium Single Sign-On must be installed and configured before installing BMC ProactiveNet. For full information on installing and configuring BMC Atrium Single Sign-On, see the online technical documentation for BMC Atrium Single Sign-On.

To configure single sign-on postinstallation, or in a BMC ProactiveNet upgrade scenario, use one of the following methods:

After single sign-on is integrated, when you launch BMC ProactiveNet, the BMC Atrium Single Sign-On screen is displayed. Enter your user ID and password and BMC ProactiveNet launches. You have access to all the integrated components and products, without the need to enter credentials again.

Note

  • If you launch BMC ProactiveNet and try to log in as a user who is not associated with a valid user group in BMC Atrium Single Sign-On, BMC ProactiveNet displays an error stating "Invalid username/password".
  • Default settings in the BMC Atrium Single Sign-On server determine BMC ProactiveNet sessions. When the session expires you will receive a message that the connection to the BMC ProactiveNet Server has been lost. You must relaunch BMC ProactiveNet and log in again on the BMC Atrium Single Sign-On screen.

Related topics

For details about single sign-on configuration with BMC ProactiveNet, see the BMC ProactiveNet Installation and Configuration Guide.