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Before installing the product, verify that the target computers meet the requirements listed in the following table. This section provides release-specific information about requirements and supported resources for PATROL for Linux. 


Supported operating systems

Following table lists the operating systems that are supported by PATROL for Linux. These operating systems are supported in Simplified Chinese, Traditional Chinese, Korean, Japanese, French, and German languages, unless otherwise specified.

Note

OpenSSL version 1.0.2a and later are supported.

Supported operating system

Comments

The following operating systems are supported as local monitoring:
Red Hat Enterprise Linux Server 7.1, x86_64


CentOS Linux release 7.1, x86_64
Oracle Linux Server release 7.1, x86_64

The following operating systems are supported both as local and remote monitoring:

Red Hat Enterprise Linux
Red Hat Enterprise Linux 7.x, x86-64
  • Red Hat Enterprise Linux 7.x is supported up to version 7.3.
  • Red Hat Enterprise Linux 6.x is supported up to version 6.8.
  • Red Hat Enterprise Linux 5.x is supported up to version 5.11.
  • x86-64 refers to Opteron (AMD 64) and Intel EM64T systems that support 64-bit libraries and executable.
  • x86 refers to Intel PII, PIII, P4, and Xeon 32-bit processor systems. 
  • The zSeries system is not supported in Simplified Chinese, Traditional Chinese, Korean, Japanese, French, and German languages. 

Red Hat Enterprise Linux 6.x IBM® zSeries®, 64-bit

Red Hat Enterprise Linux 6.x, x86, x86-64
Red Hat Enterprise Linux 5.x, IBM® zSeries®, 64-bit
Red Hat Enterprise Linux 5.x, Itanium
Red Hat Enterprise Linux 5.x, x86, x86-64
SUSE Linux Enterprise Server

SUSE Linux Enterprise Server 12, x86-64, IBM® zSeries®

  • SUSE Linux Enterprise Server 12.x, x86-64 is supported up to Service Pack 2
  • SUSE Linux Enterprise Server 12.x, IBM® zSeries® is supported up to Service Pack 1
  • Service Pack 4 for version 11 supports all the variations of the hardware.
  • Service Pack 4 for version 10 supports all the variations of the hardware. 
  • x86-64 refers to Opteron (AMD 64) and Intel EM64T systems that support 64-bit libraries and executable. 
  • x86 refers to Intel PII, PIII, P4, and Xeon 32-bit processor systems.
  • This operating system is not supported in CTJKFG.
SUSE Linux Enterprise Server 11, x86

SUSE Linux Enterprise Server 11, x86-64

SUSE Linux Enterprise Server 11, Itanium

SUSE Linux Enterprise Server 11, zSeries®, 64-bit

SUSE Linux Enterprise Server 10, x86

SUSE Linux Enterprise Server 10, x86-64

SUSE Linux Enterprise Server 10, zSeries®, 64-bit

SUSE Linux Enterprise Server 10, Itanium

Oracle Enterprise Linux

Oracle Enterprise Linux 7.x, x86-64

  • Oracle Enterprise Linux 7.x is supported up to version 7.3.
  • Oracle Enterprise Linux 6.x is supported up to version 6.8.
  • Oracle Enterprise Linux 5.x is supported up to version 5.11. 
  • x86-64 refers to Opteron (AMD 64) and Intel EM64T systems that support 64-bit libraries and executable.
  • x86 refers to Intel PII, PIII, P4, and Xeon 32-bit processor systems.
Oracle Enterprise Linux 6.x, x86, x86-64

Oracle Enterprise Linux 5.x, x86-64

Oracle Enterprise Linux 5, x86

CentOS

CentOS 7.x (x86-64)

  • CentOS 6.x is supported up to version 6.8.
  • CentOS 5.x is supported up to version 5.11.
CentOS 6.x (x86, x86-64)
CentOS 5.x (x86, x86-64)
Debian
Debian 8.6.00 (jessie), x86-64 
Debian 8.5.00 (jessie), x86-64
Debian 8.4.00 (jessie), x86-64
Debian 8.3.00 (jessie), x86-64
Debian 8.2.00 (jessie), x86-64
Debian 7.9.00 (wheezy), x86-64
Debian 7.7.0 (wheezy), x86-64
Debian 7.6.0 (wheezy), x86-64
Debian 6.0.7 (squeeze), x86-64
The following operating systems are supported as remote monitoring:

Ubuntu 16.04, x86_64

  • SUSE Linux Enterprise Server 11 (IBM POWER platform) is supported up to Service Pack 4
Ubuntu 15.10, x86_64
Ubuntu 15.04, x86_64
SUSE Linux Enterprise Server 11, PPC64

Note

Before you install PATROL for Linux on a 64-bit Linux operating system, you must check and install the compat-libstdc++-33-3.2.3-61.rpm package or the latest version of the compat-libstdc++-*.rpm package that contains the library version, libstdc++.so.5.

BMC PATROL for Linux supports monitoring of ESX servers as remote hosts. VMware does not recommend installing any software on the service console. Therefore, BMC recommends that you use the remote monitoring functionality. 

  • On 64-bit Linux platform, the following message is displayed after the installation process is complete. Ignore this message. ignored: cfg_sec_prms: error while loading shared libraries: libaudit.so.0: cannot open shared object file: No such file or directory
  • Before you install PATROL for Linux on a 64-bit Debian operating system, you must check and install the following components: libstdc++5, libaio1, libsdl-mixer1.2, libsdl-net1.2, libsdl-ttf2.0-0, xaw3dg, libmikmod2, and oss-compat. To install, run the following command: sudo apt-get -f install libstdc++5 libaio1 libsdl-mixer1.2  libsdl-net1.2  libsdl-ttf2.0-0 xaw3dg libmikmod2 oss-compat

Supported Windows operating system for Linux remote monitoring

Linux remote monitoring is supported from the following Windows operating systems 

  • Windows 2008 64-bit
  • Windows 2008 R2
  • Windows 2012 64-bit
  • Windows 2012 R2

System Requirements for PATROL for Linux

Resource

Requirements

Comments

Central Monitoring Administration

 

Installing into a PATROL 3.9.00 UNIX environment

You must launch the installation utility from the command line and use the -releaseversion option.

 

PATROL products

  • PATROL Agent version 9.6 or later
  • PATROL Installation Utility version 9.6.00 or later
  • Distribution Server version 7.8.20 or later
  • Distribution Client version 7.8.20 or later

Any of the following consoles:

  • PATROL Console for Windows version 3.6.00 or later
  • PATROL Central Operator – Microsoft Windows Edition 7.8.10 or later
  • PATROL Central Operator – Web Edition 7.8.10 or later
 

Disk space

450 MB for PATROL Agent for Linux

 

250 MB for PATROL Console for Linux

 

50 MB for PATROL Agent for Windows 
200 MB for PATROL Console for Windows 

15 MB for PATROL for Linux

 

Installing into a UNIX environment without a browser

You must launch the installation utility from the command line and use the -serveronly command line option.

 

 

License

You must have a valid demonstration license or a permanent license to run your PATROL products. A valid demonstration license is installed automatically and is typically good for 30 days.

If you do not have a permanent license, contact your BMC Software sales representative or the BMC Software Contract Administration department for licensing information.

Monitor

256-color display

Screen resolution should be set to at least 600 x 800 pixels

Network

TCP/IP network communications must be available

NA

Ports

If you are installing an agent or console with PATROL for Linux, you must specify the port number to connect to all the agent computers.

The default port number for the PATROL Agent is 3181.

Random access memory (RAM)

32-MB for PATROL Agent

NA

48-MB for PATROL Console for UNIX

NA

Security levels

See PATROL Security Levels

The PATROL Security Level is set during the installation of the PATROL infrastructure components. If your product contains the PATROL Agent, you have an opportunity to select the security level. Make sure that the level that you select/accept is compatible with the rest of your enterprise's PATROL installation. Knowledge Modules (KM) inherit the security level. Products that consist of only KMs do not provide an opportunity to change the security level during installation. Do not use Security level 3 or higher if you are be using Enterprise Configuration or the PATROL Advisor. These security levels require passwords to be entered every time the host is accessed.

Accounts

Dedicated PATROL account

See Accounts for information about user account requirements.

Accounts

You must create a dedicated user account before PATROL is installed. Use this account as your PATROL default account. The PATROL account must conform to the following guidelines:

PATROL for Linux User Account Requirements

Resource

Requirements

Account file customizations

The user account .login, .profile, .cshrc, and .kshrc files should not contain any customizations such as aliases or nondefault prompts.

Directory permissions

The user account must have permission to create directories and write the installation logs to the $HOME and /tmp directories on the computer where you are installing products.

Filesystems

(recommended) Install PATROL on local partitions. If PATROL is installed on NFS-mounted partitions, the root account must have root access permissions on the NFS server.

Root account

Do not use the root account to install PATROL for Linux; this could create security risks. The account must have access to a root account on the computer where PATROL will be installed.

Setuid root permissions

See Components that Require setuid Permissions for information about PATROL for Linux components that need setuid root access.

Umask setting

Ensure that the umask setting for the installation account is set to 022.

Note

BMC products are certified for use on supported operating system versions. BMC does not explicitly test for OS patches/updates that are released after a BMC product is released.

BMC products should work fine with minor updates to these supported operating systems. For assistance, please contact BMC Customer Support.

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