Before installing the product, verify that the target computers meet the requirements listed in the following table. This section provides release-specific information about requirements and supported resources for PATROL for Linux.
Following table lists the operating systems that are supported by PATROL for Linux. These operating systems are supported in Simplified Chinese, Traditional Chinese, Korean, Japanese, French, and German languages, unless otherwise specified.
OpenSSL version 1.0.2a and later are supported.
Supported operating system
|The following operating systems are supported as local monitoring:|
|Red Hat Enterprise Linux Server 7.1, x86_64|
|CentOS Linux release 7.1, x86_64|
|Oracle Linux Server release 7.1, x86_64|
The following operating systems are supported both as local and remote monitoring:
|Red Hat Enterprise Linux|
|Red Hat Enterprise Linux 7.x, x86-64|
Red Hat Enterprise Linux 6.x IBM® zSeries®, 64-bit
|Red Hat Enterprise Linux 6.x, x86, x86-64|
|Red Hat Enterprise Linux 5.x, IBM® zSeries®, 64-bit|
|Red Hat Enterprise Linux 5.x, Itanium|
|Red Hat Enterprise Linux 5.x, x86, x86-64|
|SUSE Linux Enterprise Server|
SUSE Linux Enterprise Server 12, x86-64, IBM® zSeries®
|SUSE Linux Enterprise Server 11, x86|
SUSE Linux Enterprise Server 11, x86-64
SUSE Linux Enterprise Server 11, Itanium
SUSE Linux Enterprise Server 11, zSeries®, 64-bit
SUSE Linux Enterprise Server 10, x86
SUSE Linux Enterprise Server 10, x86-64
SUSE Linux Enterprise Server 10, zSeries®, 64-bit
SUSE Linux Enterprise Server 10, Itanium
|Oracle Enterprise Linux|
Oracle Enterprise Linux 7.x, x86-64
|Oracle Enterprise Linux 6.x, x86, x86-64|
Oracle Enterprise Linux 5.x, x86-64
Oracle Enterprise Linux 5, x86
CentOS 7.x (x86-64)
|CentOS 6.x (x86, x86-64)|
|CentOS 5.x (x86, x86-64)|
|Debian 8.6.00 (jessie), x86-64|
|Debian 8.5.00 (jessie), x86-64|
|Debian 8.4.00 (jessie), x86-64|
|Debian 8.3.00 (jessie), x86-64|
|Debian 8.2.00 (jessie), x86-64|
|Debian 7.9.00 (wheezy), x86-64|
|Debian 7.7.0 (wheezy), x86-64|
|Debian 7.6.0 (wheezy), x86-64|
|Debian 6.0.7 (squeeze), x86-64|
|The following operating systems are supported as remote monitoring:|
Ubuntu 16.04, x86_64
|Ubuntu 15.10, x86_64|
|Ubuntu 15.04, x86_64|
|SUSE Linux Enterprise Server 11, PPC64|
Before you install PATROL for Linux on a 64-bit Linux operating system, you must check and install the compat-libstdc++-33-3.2.3-61.rpm package or the latest version of the compat-libstdc++-*.rpm package that contains the library version, libstdc++.so.5.
BMC PATROL for Linux supports monitoring of ESX servers as remote hosts. VMware does not recommend installing any software on the service console. Therefore, BMC recommends that you use the remote monitoring functionality.
ignored: cfg_sec_prms: error while loading shared libraries: libaudit.so.0: cannot open shared object file: No such file or directory
sudo apt-get -f install libstdc++5 libaio1 libsdl-mixer1.2 libsdl-net1.2 libsdl-ttf2.0-0 xaw3dg libmikmod2 oss-compat
Linux remote monitoring is supported from the following Windows operating systems
|Central Monitoring Administration|
Installing into a PATROL 3.9.00 UNIX environment
You must launch the installation utility from the command line and use the -releaseversion option.
Any of the following consoles:
450 MB for PATROL Agent for Linux
250 MB for PATROL Console for Linux
|50 MB for PATROL Agent for Windows|
|200 MB for PATROL Console for Windows|
15 MB for PATROL for Linux
Installing into a UNIX environment without a browser
You must launch the installation utility from the command line and use the -serveronly command line option.
You must have a valid demonstration license or a permanent license to run your PATROL products. A valid demonstration license is installed automatically and is typically good for 30 days.
If you do not have a permanent license, contact your BMC Software sales representative or the BMC Software Contract Administration department for licensing information.
Screen resolution should be set to at least 600 x 800 pixels
TCP/IP network communications must be available
If you are installing an agent or console with PATROL for Linux, you must specify the port number to connect to all the agent computers.
The default port number for the PATROL Agent is 3181.
Random access memory (RAM)
32-MB for PATROL Agent
48-MB for PATROL Console for UNIX
The PATROL Security Level is set during the installation of the PATROL infrastructure components. If your product contains the PATROL Agent, you have an opportunity to select the security level. Make sure that the level that you select/accept is compatible with the rest of your enterprise's PATROL installation. Knowledge Modules (KM) inherit the security level. Products that consist of only KMs do not provide an opportunity to change the security level during installation. Do not use Security level 3 or higher if you are be using Enterprise Configuration or the PATROL Advisor. These security levels require passwords to be entered every time the host is accessed.
Dedicated PATROL account
See Accounts for information about user account requirements.
You must create a dedicated user account before PATROL is installed. Use this account as your PATROL default account. The PATROL account must conform to the following guidelines:
PATROL for Linux User Account Requirements
Account file customizations
The user account .login, .profile, .cshrc, and .kshrc files should not contain any customizations such as aliases or nondefault prompts.
The user account must have permission to create directories and write the installation logs to the $HOME and /tmp directories on the computer where you are installing products.
(recommended) Install PATROL on local partitions. If PATROL is installed on NFS-mounted partitions, the root account must have root access permissions on the NFS server.
Do not use the root account to install PATROL for Linux; this could create security risks. The account must have access to a root account on the computer where PATROL will be installed.
Setuid root permissions
See Components that Require setuid Permissions for information about PATROL for Linux components that need setuid root access.
Ensure that the umask setting for the installation account is set to 022.
BMC products are certified for use on supported operating system versions. BMC does not explicitly test for OS patches/updates that are released after a BMC product is released.
BMC products should work fine with minor updates to these supported operating systems. For assistance, please contact BMC Customer Support.