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 The Agent actions listed in this page are applicable to BMC ProactiveNet Operations Console only.

When you execute an agent action, it is issued from your local console, but executed on the computer where the BMC PATROL Agent is installed. Agent actions are also called menu commands in BMC PATROL and vary from KM to KM. All Knowledge Module (KM) menu commands are not exposed in BMC ProactiveNet. 

Note

 You can execute agent actions on monitors that are configured using BMC PATROL Agent version 9.5.

The Agent Actions option is available only when the following conditions are met:

  • You have appropriate permissions required to execute agent actions. 
  • The application class to which the monitor belongs has the menu commands defined in the KMs for BMC PATROL Agent.

Permissions required to execute agent actions

You must have the Allow execution of Agent Action permission assigned to have the Agent Actions option in theTools menu. If you do not have the permission assigned, the Agent Actions option is not displayed in the Tools menu.

By default, the following roles have the Allow execution of Agent Action permission:

  • Super Admin
  • Event Administrator
  • Data Collection Administrator
  • Service Administrator

For other roles, these permissions must be assigned by the administrators to access the agent actions.

To respond to an event by using an agent action 

  1. In the BMC ProactiveNet Operations Console, navigate to the Show Monitors page, in the Tools Menu column of a monitor, click the blue wrench icon.
  2. Click Agent Actions, and select an agent action. 

    If any input is required for the agent action, a dialog box is displayed. You must provide the values that are required for the action to be executed. 

    A confirmation message is displayed after the agent action is executed.

Agent actions available in PATROL for Linux

The following table list the agent action available from BMC ProactiveNet Operations console:

Monitor typeAgent actions
NUK_Linux_OS (Linux_OS)
  • Top N Processes
    • CPU
    • Memory
  • Debug and Diagnostics
    • Capture Unix Diagnostics

    • CPU Debug Admin

    • Filesystem Debug Admin

    • DISK Debug Admin

    • Get Debug Status

    • Kernel Debug Admin

    • Memory Debug Admin

    • Network Debug Admin

    • Process Debug Admin

    • PUK Remote XPC Debug Admin

    • Swap Debug Admin

    • Users Debug Admin

    • NFS Debug Admin

Memory (NUK_Memory)
  • List Semaphores
  • List Shared Memory Segments
Processes (NUK_Process_Container)
  • Refresh Parameters
  • List Zombies Processes
Process (NUK_Process)Display Included Processes
File Systems (NUK_FileSystem_Container)Refresh Parameters
NUK_Disk_ContainerRefresh Parameters
Network Container (NUK_Network_Container)
  • List Network Interface
  • List Memory Buffer
  • List Network Address
  • List Routing Table
  • Show Protocol Statistics
  • Utilities
    • ARP

      • Show Cache

    • List Protocols

    • List Hosts

    • List Services

    • List Trusted Hosts

    • Refresh Parameters

  • TCP/IP
Users (NUK_Users)
  • Disk Space
  • List Current Users
  • List Print Jobs
  • Process List
NFS (NUK_NFS)
  • List servers
  • Refresh Parameters
Linux Virtualization (NUK_Linux_Virtualization)XPC Debug Administration


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