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You can define the monitoring criteria in policies and then apply them to the PATROL Agents. When you modify a policy, all the changes are automatically pushed to the PATROL Agents on which the policy is already applied. 

When a monitoring policy is applied to a PATROL Agent, the device or server that hosts the Agent is automatically added to the list of monitored devices. 

To create a monitoring policy

  1. Log on to the TrueSight console.
  2. In the navigation pane, expand Configuration and select Infrastructure Policies.
  3. In the Infrastructure Policies page, ensure that the Monitoring tab is selected and click Create Policy.
  4. In the Create Monitoring Policy page, specify the monitoring policy properties:

    1. Define the general properties.


      Name for the policy. The policy names must be unique. In an environment with tenants, the policy names must be unique for a single tenant. It is a mandatory field. 

      Description(Optional) A brief description about the policy
      Associated User Group

      Name of the user group that is associated with the PATROL Agents as defined in the Authorization Profile or in the PATROL Agent ACLs. The policy is applicable to these PATROL Agents.

      This property can be viewed in READ-ONLY mode by other users of the user group. Only the owner of the policy can modify this property.

      For more information, see Specifying objects Open link .

      Share with User Group

      Specify whether this policy is to be shared with the users across the associated user group or not. This property can be viewed in READ-ONLY mode by other users of the associated user group. Only the owner of the policy can modify this property.


      Priority of the policy. Based on the precedence number that you configure, the configuration is applied to the PATROL Agents and the Infrastructure Management servers.

      The precedence number ranges from 0 to 999. A lower number indicates a higher precedence. The default value is 900.

      The configuration from a policy with a higher precedence overrides the configuration from a policy with a lower precedence. If two policies have the same precedence number, then the configuration from the latest created policy takes priority. 

      Enable PolicyIndicates whether the policy is enabled or disabled. By default, the policy is enabled. If you disable a policy when you create it, the policy configurations are not applied to the PATROL Agents. If you disable any existing policy, the policy configurations are removed from the PATROL Agents, where the policy was applied.


      best-practiceBest Practices

      1. Organize and define policies according to the monitored technology that the policies apply to. For example, create separate policies for monitoring Microsoft Windows operating systems, UNIX operating systems, Linux operating systems, Oracle databases, SQL Server databases, Apache, and so on.
      2. Use meaningful names for policies and put information with the maximum impact at the beginning of the policy name. Define and follow a standard for doing this. The following table shows a list of sample policy names:
      3. Enable policies only after they have been tested and validated for production.

    2. Select PATROL Agents.

      Define conditions to select the PATROL Agents on which you want to apply the policy. 

      Steps to select Agents:

      To view the list of PATROL Agents that are selected based on the specified criteria, click Preview.

      Note: The Preview button is enabled only after you specify values for the selected conditions.

    3. Specify values in at least one of the configuration tabs and click Save.

      Each tab provides options for a specific configuration. Depending on what you want to monitor, you must specify values in the respective tabs.
      The following table lists the tabs and the configurations that you can do in them:

      TabSupported Configuration
      MonitoringTo add and configure monitor types for the compatible PATROL monitoring solutions that are located in the deployable packages.
      FilteringTo control the data and events that are sent to the Infrastructure Management server from the PATROL Agents.
      Polling IntervalsTo configure the time interval between two consecutive data polls.
      Agent ThresholdsTo configure intelligent thresholds for attributes of a monitor type on the PATROL Agents.
      Server ThresholdsTo configure thresholds for the monitor instances on the Infrastructure Management server.
      AgentTo configure the properties of a PATROL Agent and specify the actions that the Agent must perform when the policy is applied.
      ServerTo specify actions to be performed on the Infrastructure Management server when the policy that is created, is applied
      Configuration VariablesTo control the PATROL Agent configuration by defining values for the Agent's configuration variables.

Add and configure monitor types to a monitoring solution

  1. Ensure that the Monitoring tab is selected. By default, this tab is selected. If not, click it.

  2. Click Add Monitoring Configuration.

  3. In the Add Monitoring Configuration dialog box, configure the following properties:

    Property Description
    Monitoring Solution Select IT Data Analytics.
    Version Version of the selected monitoring solution.
    Monitor Profile Name of the monitor profile to which the monitor types that you want to enable are associated.
    Monitor Type

    Name of the monitor type that you want to configure.

    The configuration options vary depending on the monitor type that you select.

    To know the list of monitor types that are loaded on the Agent, click the Information icon .

    Tip: For more information about a monitor profile or monitor type, click the Help icon next to the list. The online documentation for that monitor type is displayed.

    The following figure shows the Add Monitoring Configuration dialog box.

  4. Provide details for configuring the Collection Agent and click OK. For more information, see ITDA monitor type configuration.
    The configured monitor type is added as a new row in the Monitoring page.
  5. To modify the monitoring configuration, click the action menu for that configuration and select Edit. Modify the configuration and click OK.
  6. To delete a monitoring configuration, click the action menu for that configuration and select Delete. After you save the policy, the deleted monitor type configuration is removed from the selected PATROL Agents.

After you save or update a policy, the monitor type configurations are pushed to the selected PATROL Agents.

Configure filters to include or exclude data and events

After you configure the monitor types in the PATROL Agents, they send the collected data to the Infrastructure Management server. You can configure filters to restrict or allow data to be sent to the Infrastructure Management server. 

You can configure filters for all data, or for the data from a specific Agent or from a specific monitor type.

Note: A PATROL Agent applies a filtering policy during the next scheduled discovery or collection of a PATROL object (monitor type or attribute). That is, filtering is applied when the first collection occurs on the PATROL object after filtering rules are applied. Due to this behavior, there might be a delay in the deployment of the filtering rules on the PATROL object.

To configure filtering options

  1. Click the Filtering tab.
  2. Select one of the following options:
    • Agent Level: Filters data and events from the PATROL Agent. Select an appropriate filtering option from the list.
    • Monitor Type Level: Filters information from a specific monitor type. To specify the monitor type:
      1. Click Add Monitor Type.
      2. In the Add Monitor Type dialog box, select a solution and its version.
      3. Select a related monitor type from the list.
      4. If you want to specifically filter data and events from an attribute, select an attribute from the list. The default value is All.
      5. Select one of the following filtering option:
        • No Filter (Send all data and all events.)
        • Filter out data (Send all events, but no data.)
        • Filter out events (Send all data, but no events.)
        • Filter out data and events (Send no data and no events.)
      6. Click OK. The selected monitor type row is added to the table in the Filtering page.

        To add multiple monitor types for filtering data and events, repeat the previous steps a-f.
  3. To modify the properties of an existing filter level for Monitor Type Level option, click the action menu for that filter and click Edit.
  4. To delete a configured monitor type level for Monitor Type Level option, click the action menu for that level and click Delete.

Enables you to manually create Agent configuration rules such as Agent history retention, Agent run queue schedule settings, disabled Knowledge Modules, and so on.

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