Downloading the installation files
This topic explains how to obtain the files that you need for installation from the BMC Electronic Product Distribution (EPD) site.
To download the files
Create a directory to place the downloaded files.
Note
On Microsoft Windows computers, ensure that the directory is only one level into the directory structure. The EPD package creates a directory in the temporary directory when you extract the files, and the directory that contains the installation image should not be in a directory deeper than two levels into the directory structure.- Based on the version you want to install, click one of the following options:
- Select the check boxes next to the installation files, that you need to download.
- Click Download (FTP) or Download Manager:
- Download (FTP) places the selected items in an FTP directory, and the credentials and FTP instructions are sent to you in an email message.
- Download Manager enables you to download multiple files consecutively and to resume an interrupted download if the connection drops.
This method requires a one-time installation of the Akamai NetSession client program on the target computer and is usually the faster and more reliable way to transfer files. A checksum operation is used to verify file integrity automatically.
Was this page helpful? Yes No
Submitting...
Thank you
Comments
The EPD didn't work with the IE11 out of the box on a new Windows 2012 R2 server. There was some default security configuration in IE11 that would not allow EPD to display my licensed products. I didn't have time to try and figure out the correct Internet Options.
I installed Chrome and the download worked the first time.
Log in or register to comment.