Depending on the permissions set for your user ID, you may be able to submit requests, view or edit your requests and tickets, and search for answers to your questions and issues. You only need a browser. Detailed instructions are provided in the Related topics.

To see the questions that your fellow FootPrints Service Core users are asking and their answers, or to ask questions of your own, visit the BMC FootPrints Service Core User Community .

Related topics

Logging in to BMC FootPrints Service Core

Setting user preferences

Submitting tickets

Submitting tickets via email

Viewing your tickets

Viewing attachments

Editing your tickets

Closing your tickets

Using Chat

Logging out

Using FootPrints - for customers

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