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This page explains how to obtain the files that you need for installation. To understand which files you are entitled to download based on the licenses that you purchased, see License entitlements.

Files to download

The following tables lists the installation files to download from the BMC Electronic Product Distribution (EPD) web page, according to the instructions in Downloading the files.

Note

You might have some or all of these products installed at your site. If so, compare the versions of your installed products to the versions that are listed in this table. If you are already using a version that is listed in the table, do not reinstall that product.

BMC Analytics for BSM

Host platform

Hyperlink on EPD page

Files downloaded from hyperlink

Microsoft Windows

BMC Analytics for BSM version 7.6.06 - Windows

BSM_7606_Analytics-Windows.zip

IBM AIX

BMC Analytics for BSM version 7.6.06 - AIX

BSM_7606_Analytics-AIX.tar

Linux

BMC Analytics for BSM version 7.6.06 - Linux

BSM_7606_Analytics-Linux.tar

Oracle Solaris

BMC Analytics for BSM version 7.6.06 - Solaris

BSM_7606_Analytics-Solaris.tar

All

BMC Analytics for Business Service Management version 7.6.06 documentation

This zip file contains an archived version of the online documentation for BMC Analytics for BSM 7.6.06.

BMC Atrium Single Sign-On

Download the following files if you want to integrate BMC Analytics for BSM with BMC Atrium Single Sign-On and if you have not already installed the BMC Atrium Single Sign-On server in your environment:

Host platform

Hyperlink on EPD page

Files downloaded from hyperlink

Microsoft Windows

BMC Atrium Single Sign On - Windows - Version 8.0.00

BMCAtriumSSO8.0.00.windows.zip

IBM AIX

BMC Atrium Single Sign On - Linux (for AIX) - Version 8.0.00

BMCAtriumSSO8.0.00.linux.tar.gz

Linux

BMC Atrium Single Sign On - Linux - Version 8.0.00

BMCAtriumSSO8.0.00.linux.tar.gz

Oracle Solaris

BMC Atrium Single Sign On - Solaris - Version 8.0.00

BMCAtriumSSO8.0.00.solaris.tar.gz

All

BMC Atrium Single Sign-On version 8.0.00 documentation

This zip file contains an archived version of the online documentation for BMC Atrium Single Sign-On version 8.0.00.

SAP BusinessObjects Business Intelligence

Download the following files:

  
Host platform Hyperlink on EPD page Files downloaded from hyperlink
Windows SAP BusinessObjects Business Intelligence Client 4.0 SP04 51043405_4.zip

SAP BusinessObjects BusinessIntelligence Server 4.0 SP04

51043404_part1.exe
51043404_part2.rar
51043404_part3.rar
51043404_part4.rar
51043404_part5.rar
Oracle Solaris SAP BusinessObjects Business Intelligence Client 4.0 SP04 (Windows only) 51043405_4.zip

SAP BusinessObjects BusinessIntelligence Server 4.0 SP04

51043403_part1.exe
51043403_part2.rar
51043403_part3.rar
51043403_part4.rar
51043403_part5.rar
IBM AIX SAP BusinessObjects Business Intelligence Client 4.0 SP04 (Windows only) 51043405_4.zip

SAP BusinessObjects BusinessIntelligence Server 4.0 SP04

51043401_part1.exe
51043401_part2.rar
51043401_part3.rar
51043401_part4.rar
51043401_part5.rar
51043401_part6.rar
Linux SAP BusinessObjects Business Intelligence Client 4.0 SP04 (Windows only) 51043405_4.zip

SAP BusinessObjects BusinessIntelligence Server 4.0 SP04

51043402_part1.exe
51043402_part2.rar
51043402_part3.rar
51043402_part4.rar
51043402_part5.rar

Downloading the files

The BMC Analytics for BSM installation program includes the latest service packs and patches. If you just installed the product for the first time, you do not need to apply service packs or patches before you begin using the product. When new service packs and patches are released for BMC Analytics for BSM, you will perform an upgrade of the product to apply the latest changes. You can find information about service packs and patches under What's new.

  1. Create a directory in which to place the downloaded files.

    Note

    On Windows computers, ensure that the directory is only one level into the directory structure. The EPD package creates a directory in the temporary directory when you extract the files, and the directory that contains the installation image should not be in a directory deeper than two levels into the directory structure.

  2. Go to http://www.bmc.com/available/epd.html.
  3. At the logon prompt, enter your user ID and password, and click Submit.
  4. On the Export Compliance and Access Terms page, provide the required information, agree to the terms of the agreements, and click Continue.
  5. If you are accessing this site for the first time, create an EPD profile to specify the languages and platforms that you want to see, per the EPD site help; otherwise, skip to step 6.
  6. Verify that the correct profile is displayed for your download purpose, and select the Licensed Products tab.
  7. Expand BMC Analytics for BSM to show the available versions.
  8. Expand BMC Analytics for BSM 7.6.06 for the appropriate platform and language.
  9. Expand one of the following items:
    • BMC Analytics for BSM 7.6.06
    • BMC Atrium Single Sign-On 8.0.00
    • SAP BusinessObjects Business Intelligence Platform

      If you are downloading SAP BusinessObjects, ensure that all of the files you download are included in the same directory.

  10. Select the check boxes next to the files and documents that you want to download.
  11. Click Download (FTP) or Download Manager:
    • Download (FTP) places the selected items in an FTP directory, and the credentials and FTP instructions are sent to you in an email message.
    • Download Manager enables you to download multiple files consecutively and to resume an interrupted download if the connection drops.
      This method requires a one-time installation of the Akamai NetSession client program on the target computer and is usually the faster and more reliable way to transfer files. A checksum operation is used to verify file integrity automatically.
  12. Repeat these steps to download all of the required applications.
    If you are downloading SAP BusinessObjects Enterprise, you must concatenate the files, as discussed in the section below.

Concatenating the SAP BusinessObjects Enterprise files

Since there are multiple files for SAP BusinessObjects Enterprise, you must concatenate them before performing the installation. Use the following steps.

  1. Ensure that all of the SAP BusinessObjects Enterprise files are in the same directory.
  2. Execute the file with the .exe extension, for example, 51043403_part1.exe.
    All of the files are concatenated, and a new directory is created. For Solaris, the directory name is 51043403.

Where to go from here

Carefully review the system requirements for your platform and other tasks necessary for setting up the installation environment. You must perform these tasks before you launch the installation program.

For installation instructions, see Performing the installation.

9 Comments

  1. Hello Support,

    For Downloading the files for we have followed 1 to 6 steps but I could not find "BMC Analytics for BSM " as per below step 7

    7.Expand BMC Analytics for BSM to show the available versions.

    Please provide right information, or let us know if the product name has been changed ? If yes kindly let me know.

     

    Best Regards,

    Madhu.

     

     

    1. Hello,

      Thank you for your comment. Could you please go to the Profiles tab on EPD to ensure that you have selected all the desired Platforms in the Profile Filter Preferences section? After performing this task, the BMC Analytics for BSM folder will be displayed as mentioned in step 7.

      Thanks!

  2. Hi ,

    Also I face the same issue . I add all Platforms to my profile but i cant find the BMC Analytics for BSM .

    Thanks,

  3. Hello Surabhee,

    I tried it as per your suggestion, but it doesn't worked. I need this s/w ASAP.

    Kindly check with other members of your team.

    Best Regards,

    Madhu.

     

     

  4. Hi Madhu,

    This is Bhushan from BMC Analytics team.

    Could you please create a Support ticket ASAP to do the needful.

    Regards,

    Bhushan

  5. We downloaded the 

    BSM_7606_Analytics-Linux.tar file to our Linux box from the EPD site.

    When triggered the 51046021_part1.exe on command prompt, we see the foll error:

    51046021_part1.exe : cannot execute [Exec format error]

     

    Did anyone else got the same error? whats the resolution steps? Is the file corrupted?

    1. Hi Pramod,

      The detailed instructions are available at this link: Installing SAP BusinessObjects BI 4.0 or SAP BusinessObjects BI 4.1.

      You can also check the related blog on BMC Communities here: 

      1. Hi Ashiwini,
        Thanks a lot for swift response. We followed exactly the same steps as mentioned in the document under the Linux section https://communities.bmc.com/docs/DOC-37255.

        When we run the set.sh file we see the below error:

        We need to install SAP BO Web Tier in Red Hat linux servers for our Production environment.

        We had successfully installed CMS Application server in windows but the separate web tier should be installed on Linux machines.

         

        Our issue is when we run ./setup.sh . Installation gets aborted immediately with the error:

        /setup.engine/setupengine: line 21:10658 Aborted Core Dumped $SetupEngineBinDir$

         

        1.  Hello Pramod,

           

          For the mixed platforms, you need to download both platform specific builds and installable files. Using Windows build files on Linux will not work. Make sure you Linux is also 64 bit version.

           

          Below is how you can proceed -

          • Download the Linux build of the same SAP BO version which is installed on Windows system.
          • Extract the contents of Linux files (following steps provided in document) within the Windows machine.
          • Copy\Transfer the setup directory to Linux machine and run /setup.sh
          • Use custom installation option and select only Web Tier.
          • Provide the CMS name of the Windows machine which is already installed.

           

          If you still have the issues following above steps, then it would be better to raise a BMC Support ticket for investigation and troubleshooting further.

           

          Regards,

          Abhay