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This section contains procedures and reference information useful to product administrators.

The following topics are included:

Administrative tasks

Depending on the data source that you use, your administrative tasks might vary. Use the following table as a guide.

Data source

Administrative task

Reference

BMC Remedy AR System

Update report time zones.

Updating report time zones

BMC Remedy AR System

Customize the universe.

Customizing the linked universe

BMC Remedy AR System

Migrate customized reports or universe.

Migrating customized universe or reports

BMC Remedy AR System

Add conditions to a subreport.

Adding a condition to a subreport

BMC Remedy AR System

Update business service model relationships.

Updating the DENORMALIZE_BSM_RELATIONSHIPS table

BMC Remedy AR System

Update enumerated values.

Storing and updating enumerated values

All

Create a copy of the universe.

Creating a copy of the universe

All

Back up the universe and reports using the Lifecycle Management Tool.

Backing up the universe and reports using the Lifecycle Management Tool

All

Modify the installation.

Modifying the installation

All

Repopulate the fiscal calendar table.

Repopulating the fiscal calendar table

Related topic

Configuring after installation