This topic describes roles and permissions of BMC ProactiveNet users.
The availability of various BMC ProactiveNet features for a user depends on the roles and permissions assigned to the user group to which the user is assigned.
Users are assigned to at least one user group. User groups can have multiple roles. One role can be assigned to multiple user groups, giving identical permissions to different user groups.
The roles attached to the user group give the permission to access objects in the user group.
You can define and edit the permissions that are assigned to each role in the Roles and Permissions dialog box in the User Group screen. The permissions are categorized based on usability such as Events, Product Administration, SLOs, Reports, and Graphs.
Predefined roles are displayed in the available list box of the roles and permission tab in the user group screen.
Default access
The Default access table shows display name, category, type of action (view or edit), a description of the BMC ProactiveNet permissions, and whether the action is allowed by default to the roles and user groups. Click the table title to expand.
Default access table
Display Name | Category | Action | Description | Default Access |
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Access to Central Admin | Unified Administrator | Edit | Allow login to Central Monitoring Administration UI | N |
Admin | Product Administration | Edit | Access to Administration Console | N |
Admin | Product Administration | Edit | Create and edit Remote Actions | N |
Admin | Product Administration | Edit | To access the Admin cell | N |
Admin | Product Administration | Edit | To access the infrastructure management sub-tab | N |
Agent | Product Administration | Edit | Manage Agent | N |
Agent Status | UI Administration | View | Allow Agent Status | Y |
Baseline | Thresholds | Edit | Allow Baseline Management | N |
Change Tracking | UI Administration | Edit | Allow Change Tracking | N |
Custom Graph | Graphs | View | Allow graph generation | Y |
Device/Monitor | Product Administration | Edit Only | Edit Device/Monitor | N |
Device/Monitor | Product Administration | Edit | Manage Device/Monitor | N |
Event Editor | Events | Edit | Edit Toolbar | Y |
Event Editor | Events | Edit | Manage a panel on the configuration that allows user to select from available cells and build groups of cells and backup cells | N |
Event Filter | Events | Edit | Create and edit Global Event Filters | N |
Event Rule | UI Administration | Edit | Allow Event Rule Management | N |
Event View | Events | Edit | Allow Close Operation on an event for event owner | N |
Event View | Events | Edit | Create and Edit User-defined Event filters | N |
Event View | Events | Edit | Perform Operation on an event - Acknowledge, Unacknowledge | N |
Event View | Events | Edit | Perform Operation on an event - Assign | N |
Event View | Events | Edit | Perform Operation on an event - Close | N |
Event View | Events | Edit | Perform Operation on an event - Re-open | N |
Event View | Events | Edit | Perform Operation on an event - Set Priority | N |
Event View | Events | Edit | Perform Operation on an event - Take Ownership, Decline Ownership | N |
Event View | Events | Edit | Send Manual Event | N |
Event View | Events | View | To switch to service impact view | N |
Event View | Events | Edit | View Event details | N |
Event WS APIs | Web Services | Edit | Allow the events related web service APIs | N |
Events UI | Administration | Edit | Allow Event Reduction | N |
Events | Events | Edit | Create and edit Global Event List Column Selector | N |
Events | Events | Edit | Create and edit User Event List Column Selector | N |
External Reports | Reports | Edit | Allow manage External Reports attribute set used in transferring data to external reporting DB | N |
Formula Creation | Miscellaneous | Edit | To access the alias formula creation dialog box | N |
Global Thresholds | Thresholds | Edit | Allow Setting of Global Thresholds | N |
Group | Product Administration | Edit Only | Edit Group | N |
Group | Product Administration | Edit | Manage Group | N |
Home UI | Events | View | Canvas View Title bar Controls (zoom, preferences) | Y |
Home UI | Events | Edit | Canvas Views Editing | N |
Home UI | Events | Edit | Create and edit Global CI Filters | N |
Home UI | Events | View | Do not Apply Access Control on Event Collector | N |
Home UI | Events | Edit | Edit global default for tile view | N |
Home UI | Events | Edit | Edit Nav tree options | N |
Home UI | Events | Edit | Graph View Title bar Controls (preferences) | N |
Home UI | Events | Edit | Navigation Tree - Create and Edit Global Components Branch | N |
Home UI | Events | Edit | Navigation Tree - Create and Edit Global Event Folders | N |
Home UI | Events | Edit | Navigation Tree - Mine Folder - Create and Edit - Event and Component Folders | N |
Home UI | Events | Edit | Predictions Show/Hide Button (Tile, Canvas views) | N |
Home UI | Events | Edit | Tile View Title bar Controls (sort, filter, zoom, preferences) | N |
Home UI | Events | View | View All Abnormalities | Y |
Home UI | Events | View | View All Devices | Y |
Home UI | Events | View | View All Groups | Y |
Home UI | Events | View | View All Monitors | Y |
Home UI | Events | View | View All Services | Y |
Home UI | Events | View | View Bookmarks drawer | Y |
Home UI | Events | View | View Event Collectors | Y |
Home UI | Events | View | View Main drawer | Y |
Home UI | Events | View | View Other Cells drawer | Y |
Instance Thresholds | Thresholds | Edit | Allow Setting of Instance Thresholds | N |
Patrol KM WS APIs | Web Services | Edit | Allow PATROL KM repository related web service APIs | N |
Performance APIs | Web Services | View | Allow to retrieve Performance Data | N |
Performance Management | UI Administration | Edit | Allow Performance Management | N |
Provisioning WS APIs | Web Services | Edit | Allow provisioning related web service APIs | N |
Reports | Reports | Edit | Allow Manage Reports | N |
Reports | Reports | View | Allow View Reports | Y |
Schedule | Miscellaneous | Edit | Configure and Schedule Time Frames | N |
Service View | Services | Edit | Add a sub group | N |
Service View | Services | Edit | Allow the user to add navigation links | N |
Service View | Services | Edit | Allow to edit component in Service tab | N |
Service View | Services | Edit | Allow to edit Maintenance Mode for Component | N |
Service View | Services | Edit | Allow to edit Manual Status for Component | N |
Service View | Services | Edit | Create and edit Relationships between Service Model Componenets | N |
Service View | Services | Edit | Create and edit service model components | N |
Service View | Services | Edit | Delete service model components | N |
Service View | Services | Edit | To edit service component details | N |
Service View | Services | Edit | To edit service component internals | N |
Service View | Services | View | To search service model components | Y |
Service View | Services | Edit | To view and edit Service Model | N |
Service View | Services | View | To view events for a component | N |
Service View | Services | View | To view events related to component | N |
SLO | SLO | Edit | Allow SLO management | N |
SLO | SLO | View | Allow SLO management console | Y |
UI | UI Administration | Edit | Allow Operation Console Preferences | N |
UI | UI Administration | View | Allow Operations Console | Y |
Unified Admin WS APIs | Unified Administrator | Edit | Allow Central Monitoring Administration related web service APIs | N |
User | Product Administration | Edit | Manage Non-Admin User | N |
View | UI Administration | Edit | Allow View Management | N |
View | UI Administration | View | Allow viewing of views | Y |
Web Services APIs | Web Services | Edit | Allow miscellaneous web service requests | N |
Default permissions for default roles
The following tables show the default permissions defined for various default roles. Click each table title to expand.
BMC ProactiveNet permissions for Administrator roles
Display Name | Description | Super Admin | Event Admin | Data Collection Admin | Service Admin | Cloud Admin |
---|
Baseline | Allow Baseline Management | Y | N | Y | N | N |
UI | Allow Operation Console Preferences | Y | N | Y | N | N |
Home UI | Canvas Views Editing | Y | Y | Y | Y | N |
Home UI | Edit global default for tile view | Y | Y | Y | N | N |
Home UI | Navigation Tree - Mine Folder - Create and Edit - Event and Component Folders | Y | Y | Y | Y | N |
Home UI | Tile View Title bar Controls (sort, filter, zoom, preferences) | Y | Y | Y | Y | N |
Home UI | Graph View Title bar Controls (preferences) | Y | Y | Y | Y | N |
Home UI | Canvas View Title bar Controls (zoom, preferences) | Y | Y | Y | Y | Y |
Home UI | Predictions Show/Hide Button (Tile, Canvas views) | Y | Y | Y | Y | N |
Home UI | Navigation Tree - Create and Edit Global Components Branch | Y | Y | Y | Y | N |
Home UI | Navigation Tree - Create and Edit Global Event Folders | Y | Y | Y | Y | N |
Home UI | Create and edit Global CI Filters | Y | Y | Y | Y | N |
Home UI | Edit Nav tree options | Y | Y | Y | Y | N |
Home UI | View Main drawer | Y | Y | Y | Y | Y |
Home UI | View Other Cells drawer | Y | Y | Y | Y | Y |
Home UI | View Bookmarks drawer | Y | Y | Y | Y | Y |
View | Allow viewing of views | Y | Y | Y | Y | Y |
Home UI | View Event Collectors | Y | Y | Y | Y | Y |
Home UI | View All Groups | Y | Y | Y | Y | Y |
Home UI | View All Devices | Y | Y | Y | Y | Y |
Home UI | View All Services | Y | Y | Y | Y | Y |
Home UI | View All Abnormalities | Y | Y | Y | Y | Y |
Home UI | View All Monitors | Y | Y | Y | Y | Y |
Event Filter | Create and edit Global Event Filters | Y | Y | Y | Y | N |
Events | Create and edit Global Event List Column Selector | Y | Y | Y | Y | N |
Events | Create and edit User Event List Column Selector | Y | Y | Y | Y | N |
Event Editor | Manage a panel on the configuration that allows user to select from available cells and build groups of cells and backup cells | Y | Y | Y | Y | N |
Event Editor | Edit Toolbar | Y | Y | Y | Y | Y |
Global Thresholds | Allow Setting of Global Thresholds | Y | N | Y | N | N |
Instance Thresholds | Allow Setting of Instance Thresholds | Y | N | Y | N | N |
Agent Status | Allow Agent Status | Y | Y | Y | Y | Y |
Change Tracking | Allow Change Tracking | Y | N | Y | N | N |
Performance Management | Allow Performance Management | Y | Y | Y | N | N |
Event Rule | Allow Event Rule Management | Y | N | Y | N | N |
Events | Allow Event Reduction | Y | N | Y | N | N |
SLO | Allow SLO management console | Y | Y | Y | Y | Y |
SLO | Allow SLO management | Y | N | Y | Y | N |
Reports | Allow View Reports | Y | Y | Y | Y | Y |
Reports | Allow Manage Reports | Y | N | Y | N | N |
Agent | Manage Agent | Y | N | N | N | N |
Device/Monitor | Manage Device/Monitor | Y | N | N | Y | N |
Device/Monitor | Edit Device/Monitor | Y | N | N | Y | N |
Group | Manage Group | Y | N | N | N | N |
Group | Edit Group | Y | N | N | N | N |
User | Manage Non-Admin User | Y | N | N | N | N |
Admin | Access to Administration Console | Y | Y | Y | Y | N |
Formula Creation | To access the alias formula creation dialog box | Y | N | N | Y | N |
Schedule | Configure and Schedule Time Frames | Y | Y | N | Y | N |
Custom Graph | Allow graph generation | Y | Y | Y | Y | Y |
View | Allow View Management | Y | N | Y | Y | N |
UI | Allow Operations Console | Y | Y | Y | Y | Y |
Event View | Perform Operation on an event - Acknowledge, Unacknowledge | Y | Y | Y | Y | N |
Event View | Perform Operation on an event - Take Ownership, Decline Ownership | Y | Y | Y | Y | N |
Event View | Perform Operation on an event - Assign | Y | Y | Y | Y | N |
Event View | Perform Operation on an event - Close | Y | Y | Y | Y | N |
Event View | Perform Operation on an event - Re-open | Y | Y | Y | Y | N |
Event View | Allow Close Operation on an event for event owner | Y | Y | Y | Y | N |
Event View | Perform Operation on an event - Set Priority | Y | Y | Y | Y | N |
Event View | Send Manual Event | Y | Y | N | Y | N |
Admin | To access the infrastructure management sub-tab | Y | Y | N | Y | N |
Admin | To access the Admin cell | Y | Y | Y | Y | N |
Admin | Create and edit Remote Actions | Y | Y | N | Y | N |
Event View | View Event details | Y | Y | Y | Y | N |
Event View | Create and Edit User-defined Event filters | Y | Y | Y | Y | N |
Event View | To switch to service impact view | Y | Y | Y | Y | N |
Service View | To view and edit Service Model | Y | N | N | Y | N |
Service View | To edit service component details | Y | N | N | Y | N |
Service View | To edit service component internals | Y | N | N | Y | N |
Service View | To view events related to component | Y | N | N | Y | N |
Service View | To search service model components | Y | Y | Y | Y | Y |
Service View | Create and edit service model components | Y | N | N | Y | N |
Service View | Delete service model components | Y | N | N | Y | N |
Service View | Create and edit Relationships between Service Model Componenets | Y | N | N | Y | N |
Service View | Add a sub group | Y | N | N | Y | N |
Service View | Allow the user to add navigation links | Y | N | N | Y | N |
Service View | To view events for a component | Y | N | N | Y | N |
Service View | Allow to edit component in Service tab | Y | N | N | Y | N |
Service View | Allow to edit Manual Status for Component | Y | N | N | Y | N |
Service View | Allow to edit Maintenance Mode for Component | Y | N | N | Y | N |
Performance APIs | Allow to retrieve Performance Data | Y | N | N | Y | N |
Event WS APIs | Allow the events related web service APIs | Y | Y | N | N | N |
Web Services APIs | Allow miscellaneous web service requests | Y | Y | Y | Y | Y |
Provisioning WS APIs | Allow provisioning related web service APIs | Y | N | N | N | Y |
Patrol KM WS APIs | Allow PATROL KM repository related web service APIs | Y | N | N | N | Y |
Unified Admin WS APIs | Allow Central Monitoring Administration related web service APIs | Y | N | N | N | N |
Home UI | Do not Apply Access Control on Event Collector | Y | N | N | N | N |
Access to Central Admin | Allow login to Central Monitoring Administration UI | Y | N | N | N | N |
External Reports | Allow manage External Reports attribute set used in transferring data to external reporting DB | Y | N | N | N | Y |
BMC ProactiveNet permissions for various roles
Display Name | Description | Event operator | Data collection operator | Read Only | Web Services Access | Event Supervisor | Service Supervisor |
---|
Baseline | Allow Baseline Management | N | Y | N | N | N | Y |
UI | Allow Operation Console Preferences | N | Y | N | N | N | N |
Home UI | Canvas Views Editing | N | N | N | N | Y | Y |
Home UI | Edit global default for tile view | N | N | N | N | N | N |
Home UI | Navigation Tree - Mine Folder - Create and Edit - Event and Component Folders | Y | Y | Y | N | Y | Y |
Home UI | Tile View Title bar Controls (sort, filter, zoom, preferences) | Y | Y | Y | N | Y | Y |
Home UI | Graph View Title bar Controls (preferences) | Y | Y | Y | N | Y | Y |
Home UI | Canvas View Title bar Controls (zoom, preferences) | Y | Y | Y | Y | Y | Y |
Home UI | Predictions Show/Hide Button (Tile, Canvas views) | Y | Y | Y | N | Y | Y |
Home UI | Navigation Tree - Create and Edit Global Components Branch | N | N | N | N | Y | Y |
Home UI | Navigation Tree - Create and Edit Global Event Folders | N | N | N | N | Y | Y |
Home UI | Create and edit Global CI Filters | N | N | N | N | Y | Y |
Home UI | Edit Nav tree options | Y | Y | Y | N | Y | Y |
Home UI | View Main drawer | Y | Y | Y | Y | Y | Y |
Home UI | View Other Cells drawer | Y | Y | Y | Y | Y | Y |
Home UI | View Bookmarks drawer | Y | Y | Y | Y | Y | Y |
View | Allow viewing of views | Y | Y | Y | Y | Y | Y |
Home UI | View Event Collectors | Y | Y | Y | Y | Y | Y |
Home UI | View All Groups | Y | Y | Y | Y | Y | Y |
Home UI | View All Devices | Y | Y | Y | Y | Y | Y |
Home UI | View All Services | Y | Y | Y | Y | Y | Y |
Home UI | View All Abnormalities | Y | Y | Y | Y | Y | Y |
Home UI | View All Monitors | Y | Y | Y | Y | Y | Y |
Event Filter | Create and edit Global Event Filters | N | N | N | N | Y | Y |
Events | Create and edit Global Event List Column Selector | N | N | N | N | Y | Y |
Events | Create and edit User Event List Column Selector | Y | Y | N | N | Y | Y |
Event Editor | Manage a panel on the configuration that allows user to select from available cells and build groups of cells and backup cells | Y | Y | Y | N | Y | Y |
Event Editor | Edit Toolbar | Y | Y | Y | Y | Y | Y |
Global Thresholds | Allow Setting of Global Thresholds | N | Y | N | N | N | Y |
Instance Thresholds | Allow Setting of Instance Thresholds | N | Y | N | N | N | Y |
Agent Status | Allow Agent Status | Y | Y | Y | Y | Y | Y |
Change Tracking | Allow Change Tracking | N | Y | N | N | N | Y |
Performance Management | Allow Performance Management | Y | Y | Y | N | Y | N |
Event Rule | Allow Event Rule Management | N | Y | N | N | N | N |
Events | Allow Event Reduction | N | Y | N | N | N | N |
SLO | Allow SLO management console | N | N | N | Y | Y | Y |
SLO | Allow SLO management | N | N | N | Y | N | N |
Reports | Allow View Reports | Y | Y | Y | Y | Y | Y |
Reports | Allow Manage Reports | N | Y | N | N | N | N |
Agent | Manage Agent | N | N | N | N | N | N |
Device/Monitor | Manage Device/Monitor | N | N | N | N | N | N |
Device/Monitor | Edit Device/Monitor | N | N | N | N | N | N |
Group | Manage Group | N | N | N | N | N | N |
Group | Edit Group | N | N | N | N | N | N |
User | Manage Non-Admin User | N | N | N | N | N | N |
Admin | Access to Administration Console | N | N | N | N | Y | Y |
Formula Creation | To access the alias formula creation dialog box | N | N | N | N | N | N |
Schedule | Configure and Schedule Time Frames | N | N | N | N | N | N |
Custom Graph | Allow graph generation | Y | Y | Y | Y | Y | Y |
View | Allow View Management | N | N | N | N | N | N |
UI | Allow Operations Console | Y | Y | Y | Y | Y | Y |
Event View | Perform Operation on an event - Acknowledge, Unacknowledge | Y | N | N | N | Y | Y |
Event View | Perform Operation on an event - Take Ownership, Decline Ownership | Y | N | N | N | Y | Y |
Event View | Perform Operation on an event - Assign | N | N | N | N | Y | Y |
Event View | Perform Operation on an event - Close | N | N | N | N | Y | Y |
Event View | Perform Operation on an event - Re-open | N | N | N | N | Y | Y |
Event View | Allow Close Operation on an event for event owner | Y | Y | N | N | Y | Y |
Event View | Perform Operation on an event - Set Priority | N | N | N | N | Y | Y |
Event View | Send Manual Event | Y | N | N | N | Y | N |
Admin | To access the infrastructure management sub-tab | N | N | N | N | N | N |
Admin | To access the Admin cell | N | N | N | N | Y | N |
Admin | Create and edit Remote Actions | N | N | N | N | N | N |
Event View | View Event details | Y | Y | N | N | Y | Y |
Event View | Create and Edit User-defined Event filters | Y | Y | N | N | Y | Y |
Event View | To switch to service impact view | Y | Y | N | N | Y | Y |
Service View | To view and edit Service Model | N | N | Y | N | N | Y |
Service View | To edit service component details | N | N | N | N | N | Y |
Service View | To edit service component internals | N | N | N | N | N | N |
Service View | To view events related to component | N | N | Y | N | N | Y |
Service View | To search service model components | Y | Y | Y | Y | Y | Y |
Service View | Create and edit service model components | N | N | N | N | N | N |
Service View | Delete service model components | N | N | N | N | N | N |
Service View | Create and edit Relationships between Service Model Componenets | N | N | N | N | N | N |
Service View | Add a sub group | N | N | N | N | N | N |
Service View | Allow the user to add navigation links | N | N | N | N | N | Y |
Service View | To view events for a component | N | N | Y | N | N | Y |
Service View | Allow to edit component in Service tab | N | N | N | N | N | N |
Service View | Allow to edit Manual Status for Component | N | N | N | N | N | Y |
Service View | Allow to edit Maintenance Mode for Component | N | N | N | N | N | Y |
Performance APIs | Allow to retrieve Performance Data | N | N | N | N | N | N |
Event WS APIs | Allow the events related web service APIs | N | N | N | Y | N | N |
Web Services APIs | Allow miscellaneous web service requests | N | N | N | Y | N | N |
Provisioning WS APIs | Allow provisioning related web service APIs | N | N | N | Y | N | N |
Patrol KM WS APIs | Allow PATROL KM repository related web service APIs | N | N | N | Y | N | N |
Unified Admin WS APIs | Allow Central Monitoring Administration related web service APIs | N | N | N | Y | N | N |
Home UI | Do not Apply Access Control on Event Collector | N | N | N | N | N | N |
Access to Central Admin | Allow login to Central Monitoring Administration UI | N | N | N | N | N | N |
External Reports | Allow manage External Reports attribute set used in transferring data to external reporting DB | N | N | N | N | N | N |
You can define and edit the permissions that are assigned to each role in the BMC ProactiveNet Administration Console. For more information, see Roles and permissions.