A BMC service model is made up of the following components:
- Data classes that describe the various types of physical and logical IT resources that make up an enterprise's business
- Corresponding data classes in the BMC ProactiveNet knowledge base of cells
- Event classes associated with specific resources
- Configuration items (CIs) that represent the unique physical and the logical CIs that deliver business services
- Impact relationships
- Management data instances
Overview
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Reporter Replacement
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