When you install ProactiveNet CMDB Extensions, the following BMC software is installed: Install ProactiveNet CMDB Extensions on the same computer where BMC Atrium CMDB is installed. In a server group environment, install ProactiveNet CMDB Extensions on all the servers in the server group. Ensure that all servers are added to the group list. For more information about the server group environment, see the online documentation of BMC Remedy Action Request System. Ensure that you have installed the following applications on the Remedy Action Request System server: Note For a successful installation, ensure that your system has a minimum of 3 GB of free memory. If this requirement is not met, importing workflows to BMC Atrium CMDB may fail. On the BMC Remedy AR System Server/Atrium CMDB User Inputs page, provide the following details, and click Next. On the SIM NOTIFY Plugin User Inputs page, enter the port number on which the SIM NOTIFY server is listening for incoming connections of clients (for example, BMC ProactiveNet Publishing Server) that subscribe for notifications. The default port number is 1840. Note This port is different from the AR Server port. Configure your firewall to allow this port so that BMC ProactiveNet Publishing Server can connect to it. In the BMC ProactiveNet Impact Manager User Input Information screen, complete the following fields and click Next. Field Description Impact Manager Name Name of the primary ProactiveNet Cell. Impact Manager Host Name Host name of the primary ProactiveNet Cell. Impact Manager Port Port number of the ProactiveNet Cell. The default port is 1828. Secondary Impact Manager Name Name of the secondary ProactiveNet Cell. Secondary Impact Manager Port Port number of the secondary ProactiveNet Cell. Impact Manager Encryption Key Encryption key of the ProactiveNet Cell. The default encryption key is mc. Note Apply executable rights to all the installation files by running the following command: installationDirectoryFolderName is the name of the folder that contains all the installation files. For example, When integrating with an Action Request Server Group, you must install the ProactiveNet CMDB Extensions on:Before you begin
For information about adding permissions, see Adding roles and permissions.To install ProactiveNet CMDB Extensions on Microsoft Windows
The installer displays the progress of the installation.To install ProactiveNet CMDB Extensions on Linux/Solaris
chmod -R 755 installationDirectoryFolderName
chmod -R 755 Disk1
Integrating with BMC Atrium CMDB in an Action Request Server group
4 Comments
Charles Kelley
Jeffrey Hyson
Charles Kelley
Pete Flores
For BSR 3.5.01 - one does not select Deploy IBRSD Workflow check box. This should explicitly be stated in the documentation.